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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,766 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,766 reviews

December 04, 2021

Very friendly and helpful. They answered all my questions. And made my buying experience great! Would recommend Jim Butler to everyone. More

by toby_700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Robert Mason
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Dec 06, 2021 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 04, 2021

This is a clean dealership with very nice employees. My bill was 50 dollars cheaper than the instant oil change business that I visited for convenience. More

by dflamm64
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Jim Butler Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2021

service was great as always kim did a super job explaining the work required on tuesday More

by jjbjwigge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
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Dec 06, 2021 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2021

Great experience- it’s why I came back for my second truck. Eric & Stacey are super professional & follow up has been great from the dealership on after market items More

by dan.j.torrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
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Dec 07, 2021 -

Jim Butler Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 03, 2021

They lost my key fob. And the service Ladie won’t return my call. They had my SUV for four weeks. More

by watson.74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
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Dec 03, 2021 -

Jim Butler Chevrolet responded

Thank you for your feed back. We apologize that your visit didn't live up to your expectations. Please reach out to me directly at toden@jimbutlerchevrolet.com so that we can speak about replacing your key fob. We look forward to turning your opinion around!

December 03, 2021

Quick and reliable service. I trust Rick McDonald’s expertise as a mechanic. This is why I keep returning to Jim Butler. More

by leh04hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McDonald
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Dec 07, 2021 -

Jim Butler Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

They always have me in and out in timely manner and are pleasant to work with More

by chadmichler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
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Dec 07, 2021 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

December 03, 2021

I setup an appointment months in advance to have work done while I was out of town so I could get my truck back when I got back into town. They didn’t look at my truck until halfway through the week and More

by bijan.tahghighi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your your expectations. We also apologize that your appointment time wasn't properly explained to you. You appointment time is to meet with your advisor to set up a game plan for your vehicle while it's in our care, triage if you will. From there your vehicle waits for the next available service technician. We are diligently working to improve on our customer wait times. We are doing things such as hiring additional service techs, building additional service bays, revamping our scheduling procedures and looking into adding additional shifts. We hope that this information provided a bit more insight as to how our business works. We truly value your business and hope that our efforts are evident in future visits.

December 03, 2021

Always a pleasant experience. Was able to get in and out and make it to work on time. More

by charlieabercrombie09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 02, 2021

I have bought many cars over the years. This was actually a pleasan experience. Thanks very much More

by stevewalker5050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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