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Jim Butler Chevrolet
Fenton, MO
7,748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,748 reviews
February 17, 2021
Well organized service process, kept within the quoted time for service completion. Good follow up prior to my appointment reminding me of the appointment, plus a voicemail confirmation. time for service completion. Good follow up prior to my appointment reminding me of the appointment, plus a voicemail confirmation. More
by crookjp1212
Verified CustomerEmployees Worked With
Mike Johnson
February 17, 2021
Well it's been 2 weeks since I had my truck in for service for the 6th time & it is no better than before!! Still having the same issues that your so called top service tech says he can't find. Well y service for the 6th time & it is no better than before!! Still having the same issues that your so called top service tech says he can't find. Well your service really lives up to all the negative talk I've heard about!! I'll be taking it to Sapaugh next to have my truck fixed right!! They did fix the dent inside my driver door but the gouge in my bed not good at all. I can still see it!! Yes your service has lived up to all the negative talk I was told about!!!! More
by KENNYE1963
February 16, 2021
I have never looked forward to purchasing a vehicle but I must say my experrience this time was painless. Donnie seemed to care about pleasing us as well as selling us a vehicle. Still waiting for our s must say my experrience this time was painless. Donnie seemed to care about pleasing us as well as selling us a vehicle. Still waiting for our second fob. More
by enchantedsylvia
February 16, 2021
Last week I purchased my new Buick Encore from Tony Palmer. I HIGHLY recommend working with Tony. He was kind, not pushy, easy to talk to, and made our experience wonderful. I have already given him sh Palmer. I HIGHLY recommend working with Tony. He was kind, not pushy, easy to talk to, and made our experience wonderful. I have already given him shoutouts on social media and I would buy from him again, no questions asked. However, when it comes to anything financial, I strongly recommend that you ask NOT to work with Stacey Thornton. He completely ruined my experience of buying my new car. I felt very bullied the entire time I was in his office and he used scare tactics to try to sell the many extended warranties. No one deserves to be treated the way we were treated by him. More
by paigemcfarland21
February 16, 2021
Our salesperson was great. She went above snd beyond to find the right car for me. She brought out a total of 3 or 4 cars for me to test drive snd was very knowledgeable about each car. find the right car for me. She brought out a total of 3 or 4 cars for me to test drive snd was very knowledgeable about each car. More
by cbnoack
Employees Worked With
Jen Vawter
February 13, 2021
5 star experience. Treated me like family, process was easy and effortless. Car was represented honestly, without a single scratch and has been running like a dream. Thank you for making our family's new easy and effortless. Car was represented honestly, without a single scratch and has been running like a dream. Thank you for making our family's new ride a dream come true! More
by amaska.031
Employees Worked With
David Wucher
February 11, 2021
Dave Foust was a good salesman to work with. He was polite and considerate. There was some confusion about dealer participation with Plum Benefits, but overall a good price for the vehicle. polite and considerate. There was some confusion about dealer participation with Plum Benefits, but overall a good price for the vehicle. More
by Darren
Employees Worked With
Dave Foust
February 11, 2021
Kelly and PJ are absolute miracle workers!!! I have been recommending them constantly! Absolutely amazing!! You have a customer for life! They collectively saved the day!! recommending them constantly! Absolutely amazing!! You have a customer for life! They collectively saved the day!! More
by rcwashington13
Employees Worked With
Kelly Roussein, PJ Stroisch
February 11, 2021
Service department never called me to tell me truck was ready to pickup. Had to call myself then they told me they close in 8 minutes. I drive 25 minutes to get my truck serviced there. ready to pickup. Had to call myself then they told me they close in 8 minutes. I drive 25 minutes to get my truck serviced there. More
by alextank8
Employees Worked With
Not sure which employee(s)
