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Jim Butler Chevrolet
Fenton, MO
7,704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,704 reviews
November 24, 2020
I was very disappointed that even though I had made an appointment, I have to wait 2 1/2 hours for a simple oil change appointment, I have to wait 2 1/2 hours for a simple oil change More
by rnckaren
Verified Customer
November 23, 2020
Couldn't ask for a better sales team. My service was fast and the team was very friendly. I am very grateful for them. I would recommend this team to everyone. and the team was very friendly. I am very grateful for them. I would recommend this team to everyone. More
by deswilliams890
Employees Worked With
Other Employees :
Chris Brinley, Jen Vawter
November 23, 2020
Took care of us. Got us good value for the add ons. I'll be sure to visit the next time I'm purchasing a car be sure to visit the next time I'm purchasing a car More
by laurainedominic
November 22, 2020
Very friendly and informative, felt like we were getting the best deal available, great cars. Everyone we dealt with was very friendly and great customer service people the best deal available, great cars. Everyone we dealt with was very friendly and great customer service people More
by tonylj49
November 21, 2020
Very professional. Very acknowledgable, Very understandable, Concerned and advisable. All people in the service department were kind and considerate. Gave detail information and answered all que understandable, Concerned and advisable. All people in the service department were kind and considerate. Gave detail information and answered all questions.Shuttle service man was right on time in taking me home and picking me up at home to pick up my vehicle. More
by j4fixer50
Employees Worked With
Mike Johnson
November 20, 2020
I like going to Jim Butler for my oil change and service but when I don’t have enough rewards it does cost too much I feel I do know you need the price to be that for disposal and for labor other than all but when I don’t have enough rewards it does cost too much I feel I do know you need the price to be that for disposal and for labor other than all that I like going to Jim Butler More
by trinamassey
Employees Worked With
November 20, 2020
Very professional. Concerned,treat YOU like royalty.did not give up when credit score was low, i extremely happy and recomend Jim Butler to everyone. THANK YOU not give up when credit score was low, i extremely happy and recomend Jim Butler to everyone. THANK YOU More
by michellecalcaterra55
November 20, 2020
I'm always treated well anytime I'm there. Staff keeps us updated each day on progress of work when we have to leave our vehicle for service. Matt has always done a great job for us on our Corvette and Silve updated each day on progress of work when we have to leave our vehicle for service. Matt has always done a great job for us on our Corvette and Silverado. He as done major repairs on the Corvette and I never had to return for anything, not a squeak, rattle or adjustment. More
by evansccr
Employees Worked With
Mike Johnson
November 20, 2020
The service department t was fantastic. They were upfront with me in regards to the length of time it could take due to covid situation. However my car was done way early but the staff was excellent and frie with me in regards to the length of time it could take due to covid situation. However my car was done way early but the staff was excellent and friendly! More
by AMYP02
November 19, 2020
Where as my initial contact person was not able to help me the service manager was. He was helpful and understanding of the issue with my car that is under an extended warranty. So in the end it all worked me the service manager was. He was helpful and understanding of the issue with my car that is under an extended warranty. So in the end it all worked out. More
by Unhappy today
Employees Worked With
Dave
