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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

August 11, 2020

Door latch repair 3 days after I bought my new Canyon the passenger door would not lock and unlock electronically. I made an appointment, took it in on a Thursday and t More

by BSLANKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jen Vawter
Aug 12, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

August 11, 2020

Always there for me, always. Always great service. They always try to help in every way they can. Even the complicated issues. And sometimes ... I can get complicated! Thank More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

August 11, 2020

On a recent visit to your Service Dept I did not have an Appointment as my 2015 Impala Low Beams both stopped working at the same time. It was an extended warranty repair and your shop also diagnosed an ad More

by DGAHOME4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Aug 12, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

August 11, 2020

Purchased a 2020 Chevrolet Equinox Jen took very good care of me. I did get to drive the car and I really like it. I am still trying to get used to all of the exciting features. They ar More

by brbrcarman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schneider and a nice young man on Saturday., Jen Vawter
Aug 12, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 10, 2020

Bowtie Brett is #1 salesman Bowtie Brett is what makes this a great dealership. He may be young - but is a very thorough and good salesman. Alex was thorough and good followup More

by panderson911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes, Alex Cox
Aug 10, 2020 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Brett is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again!

August 10, 2020

Amazing he not only listened to us but he has phoned multiple times congratulating us on our purchase and letting us know if we need anything else to let them know and they would be happy to help He m More

by tinkerbell282009
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sparks
Aug 10, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

August 10, 2020

Great service and knowledge took care of all questions and help I needed. Was able to work with me in vehicle I was looking for More

by jimstaggs72
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brinley, Ed Kirk
Aug 10, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

August 08, 2020

Jim Butler Chevrolet was amazing from start to finish. From being courteous to being highly knowledgeable of the vehicle. I will definitely recommend. Overall Great. More

by deehenry70
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes
Aug 10, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

August 07, 2020

$850 and 2 weeks later, check engine light back on and problem has returned! Beyond ridiculous. People were great, repair didn’t happen!!!No good! I expect some service recovery. More

by Kevin Hawk
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Aug 07, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Kevin. We're sorry to hear that your truck is having problems again. We recommend bringing your vehicle back in to see if there was a problem with the work that we did or if it is something additional, like the water pump that we recommended replacing at your last visit. If it is something that we did wrong, we will of course take responsibility. We need to see your vehicle to determine the problem, though. Please give us a call to set up a time for you to come in.

August 07, 2020

Professional courteous staff that always has my best interests at stake. Dropped off my vehicle for routine service at night with the instructs on the provided envelope. I received a call in the morning More

by therbert0123
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 07, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

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