Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,661 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,661 reviews

June 25, 2020

I will never buy another vehicle from you again. But your service is great. But Tim your sales mgr is worthless. So no never again More

by jeremiah.tate
Recommend Dealer
No
Employees Worked With
Tim Rhame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Jim Butler Chevrolet responded

We're very sorry to hear that you feel that way, Mr. Tate. If you would like to discuss what went wrong, please feel free to reach out to our Customer Experience Manager, Theresa, at theresa@jimbutlerchevrolet.com.

June 22, 2020

Service Always a great experience. Mike Johnson is my service manager. Mike is an ambassador for Jim Butler. He is always kind, friendly and helpful. He does More

by carpman3210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jun 24, 2020 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Mike is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again!

June 21, 2020

Good communication. I also like the rewards membership benefits. Took a little long to get the work done. And it may just be a coincidence but my AC no longer worked afterwards. More

by chadfowler01
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Jun 24, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business, Chad! We're so glad you enjoyed working with us and the rewards membership benefits! We aren't sure why your AC isn't working now, but'we re more than happy to take a look at it! If we did anything that could have caused it to malfunction, we will of course take responsibility. We can assure you we would never do anything on purpose to cause problems in your vehicle though! Stay safe and let us know if we can help!

June 19, 2020

I would have given a 5 star rating if they would have detail cleaned the interior and removed a vinyl sticker off the hatch like we discussed. More

by KITTEN1SIX
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're sorry to hear that there wasn't better follow-through with regards to the detail and removing a sticker on the hatch. We will pass this information along to your salesman and make sure we get you taken care of, if we haven't already. Stay safe & see you next time!

June 19, 2020

Chris Seatelle a northwest ulummi went to school with are son Steven happen to work at butler did a pleasurable and excellent sale came back and bought two more vehicles we will be back More

by WARNER3598
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schneider
Jun 24, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchases and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

June 19, 2020

finance dropped the ball finance did not explain the ally premier protection adequately so I bought more than I needed. also credit freeze needed to be lifted prior to sale p More

by hulseyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : doug kircher
Jun 24, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business. We're sorry to hear that there were problems in finance .The good news is that we should be able to reverse the Ally Premier Protection purchase if we haven't already. I will pass your information along to our warranty cancellation department for them to help you.

June 18, 2020

Service was excellent Service for my Blazer was started on time and finished quicker than expected. The waiting area was clean comfortable. I would recommend Butler Chevrol More

by csmith8951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 18, 2020

Painless I Did not have to wait very long for service completion and my cars windshield and other things were cleaned nicely. Everyone's alway friendly. More

by judewalk951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

June 17, 2020

Great quick service couldn’t of asked for a better experience and the price I paid keep up the great work your doing thank you everyone More

by khalilunderwood45
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Jun 17, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

June 17, 2020

Bill in service was great to deal with and fully took care of my issue! He called and explained the process and understood my frustration as the vehicle was only 8 months old. More

by darnett0
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 17, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

...
479
...