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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,654 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,654 reviews

October 12, 2024

Professional, courteous, no games. They delivered what they said they would. We enjoyed our experience. More

by cw156377
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 12, 2024

Worked with me on getting me into a new vehicle at the price I was looking for. More

by TIMBELECT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schneider
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Oct 18, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 12, 2024

Matt did a great job finding me the truck that I was looking for. The entire process was super easy and fast! More

by chrisvodopich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much for your feedback! We hope you have a great day!

October 11, 2024

I am pleased with the service I receive from Kim and the service department .. will return again ! More

by mlprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 11, 2024

Checking in was efficient and quick, pick up and service was NOT. Could be improved. More

by Elaine
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
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Oct 18, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you experience didn't live up to your expectations. If you wish to discuss ways in which your experience could have been better, please reach out to our service manager directly at 314-274-1687.

October 10, 2024

Service folks were great and nice waiting room. No 5th star, an oil change and tire rotation shouldn’t take two and a half hours. Seems like if you have an appointment an hour would be a stretch, More

by jclaymcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your visit wasn't properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan and expectations for your vehicle while it's in our care. From there, your vehicle waits in line for the next appropriate service technician. We have found this model to work best due to the volume of vehicles that check into our service department. We normally quote 90 mins to 2 hours for oil changes. It seems that on this day we were running behind. We hope that our efforts to improve are evident in future visits.

October 10, 2024

Bought a truck which was perfect, but changed my mind and came back the next day to purchase a different truck. Process was probably a pain, but the folks there didn’t show it, very happy with my purchase. More

by john.b.tucker84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer
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Oct 13, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 09, 2024

We bought two cars from there and where happy. We had to have work done on one and was not happy at all More

by Silly boo-boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 09, 2024

Always very Professional. No real complaints. Thank You for your service. I would buy My next car here. More

by davidrcasey1677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 08, 2024

Friendly employees, takes a long time be prepared to wait, expensive, charges you a couple dollars to use a credit card More

by kathleen.lankford1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Rushit
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

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