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Jim Butler Chevrolet

Fenton, MO

4.3
7,659 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,659 reviews

June 16, 2020

Service while visiting with sales Doug Darr told us we would have about a 2-hour wait for service due to social distancing guidelines, so my wife and I spent some time with Jon Burke i More

by milligan1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Burke
Jun 17, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

June 16, 2020

Satisfied at this time . Large dealership with a great location. I was happy with my salesman and the finance advisor. The vehicle needed a good cleaning. It appeared that the More

by jim_mitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Jun 17, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business, Jim! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

June 15, 2020

Oil Change Dropped off my vehicle for an oil change, tire rotation and it was completed in a timely manner. Always pleasant to deal with from the phone call to s More

by debbiejdavis104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Jun 15, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 15, 2020

everything was good nothing to say at this time, Kayla was informative , keep me up to date on progress , offered other services made recommendations . good job as always More

by emulkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla M.
Jun 15, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

June 15, 2020

Warranty on AC My AC wsn't working due to a faulty condenser. Kim was instrumental in getting my car diagnosed and providing a loaner. I'm very pleased with Butler. More

by charlesnevois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KIm, Amanda
Jun 15, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

June 15, 2020

Friendly and accommodating Everyone there was very friendly and efficient. Never pressured in the sale. Made you feel welcome and respected. Very accommodating.I don't have o More

by rstucke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Jun 15, 2020 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

June 15, 2020

Easy purchase I got Scott as a salesperson who was pleasant to deal with without any sales pressure. The whole process took a couple of hours including the test dri More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Jun 15, 2020 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Scott was able to ensure that you had such a great experience with us. We hope you enjoy your new vehicle for many years to come!

June 15, 2020

Had popping noise around the wheel well repaired. Everything went smooth. Got a free rental car and only took 3 days to fix. I have had no issues since the date of service. More

by khicks9520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! See you next time!

June 15, 2020

Excellent customer service! We will continue to be loyal customers of Jim Butler! Our salesman, Donnie Reckert, has continuously exceeded our expectations! Thank you The Jim Butler team! More

by jtkraft
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Donnie Reckert, Mike Johnson
Jun 15, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

June 15, 2020

Made purchasing a vehicle a pleasant experience Salesman was helpful, courteous and knowledgeable. Made the purchase of a new vehicle easy. Will continue to support this dealer whenever possible. More

by kwroland9798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Jun 15, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

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