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Jim Butler Chevrolet

Fenton, MO

4.3
7,699 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,699 reviews

June 04, 2020

We have always been treated very well.Eric Ruchala helped us with the sale and Bob helped us with the financial part.Great service and great people. More

by iretajustus
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Kuhn
Jun 04, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 04, 2020

I decided to trade in my 2018 Malibu LS for a new 2020 Malibu LT since it had some safety features my old one didn't. I had a good buying/financing experience again. More

by babybear6190
Recommend Dealer
Yes
Employees Worked With
Brett Estes, Alex Cox
Jun 04, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

June 04, 2020

Robert first sold me a corvette in July of 2018. Since that purchase my family has purchased an additional 3 vehicles, in total 4. Our delivery tonight was a White Chevy Equinox. I am BEYOND impressed wit More

by Haris.V
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Robert Mason
Jun 04, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchases and our team was happy to share those experiences with you! Thank you again for being a part of the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

June 04, 2020

Friendly. Clean. Got truck inspected and fixed and returned promptly. Love this dealership. 👍👍👍. Service is always good. Free car wash is a plus for sure More

by JACLINHOGAN
Recommend Dealer
Yes
Employees Worked With
Kayla I think
Jun 04, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 03, 2020

Second car purchased from here. Working with Brian made the whole process so simple. Professional and polite. Great service. I will be back in the future! More

by dmyers5615
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sparks
Jun 04, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and repeat business! We're so honored that you chose to come back and work with us again. We hope you love your new vehicle and we look forward to helping you with the next one!

June 02, 2020

Good people I really enjoyed my experience only thing they didn't explain to me was did I get a gap rebate back I call about it but never got a response More

by marvinpalmer42
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sparks
Jun 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback, Marvin! Unfortunately, Wilcox is currently out with a severe injury, which is probably why he didn't call you back. We will have Tyler in Finance give you a call to discuss further. Please reach out to Theresa, our Customer Experience Manager, at theresa@jimbutlerchevrolet.com if this situation is not resolved.

June 02, 2020

CHRIS SAETTELE done an excellent job on ordering and time frame on the delivery of my 2500 4x4 pickup truck. Every one was very polite, and professional. More

by CRAWFORDROAD1
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 01, 2020

Was great This is the third new vehicle from this dealership and every Time it has been a pleasant experience. Working with Chris saettelle was always great. More

by satisfyinglife.mw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jun 01, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

May 29, 2020

No pressure, well informed sales rep. Thank you Chris saettele for all you do. Great salesman, knows his product, and is proud of it. Overall great dealership from sales to service. Num More

by KATSMAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

May 29, 2020

The last appt we had our car never even got looked at. We called to see when we could pick up our car and that’s when we were told it would have to stay another day. All day just sitting there. We won’ More

by krnicoletti
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Jun 01, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Ron. We're sorry to hear that there was a longer than usual wait to work on the blower fan back in March. During that time we were having to cut back on our staff and hours due to the pandemic. We are finally back up to full staff and normal hours as of today. We hope your future visits with us will be faster and more pleasant.

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