Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,705 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,705 reviews

October 14, 2024

Good supply of cars. Easy to deal with. Not too much mindless paperwork. Good to deal with. More

by cfeckert45
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!

October 14, 2024

Even with an appointment the basic oil change takes hours. Office staff/ advisors are friendly enough but the amount of time needed for them to perform service is absurd. More

by schaafdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment wasn't properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service tech. We normally quote 90 mins to 2 hours for an oil change and tire rotation. In the future, please feel free to use our drop off service or our complimentary shuttle services.

October 14, 2024

My problem was not fixed this was the third time I took the vehicle up there for the same problem. More

by A.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 14, 2024

Process was straightforward. Still tried to get me to buy more things during financing but did better with that than expected. More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lagunas
Report | Print
Oct 17, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 14, 2024

Always top class service for me, was in quick and out even quicker with the service being done. More

by keith.adaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 14, 2024

Organized, efficient, trustworthy and customer focused. The work performed is expert and correct the first time. More

by elfieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 14, 2024

Took nearly three hours for an oil change, tire alignment and filter change — far too long and from what I heard from others in the waiting room, typically of what occurred that day. My keychain was taken of More

by Sk
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I have no idea
Report | Print
Oct 17, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations and that your expectations weren't properly managed. We normally quote 90 mis to 2 hours for our oil changes and tire rotations. This amount of time increases with additional service. After check in, your vehicle waits for the next appropriate service technician. We take your car key off of the keychain and leave them in your center console so we are not liable for damaged or lost items. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 13, 2024

I didn't think we were gonna reach a deal at the 6 year monthly payment I wanted and literally walked out the after they assured we could reach a deal and we did, very happy More

by ktomstl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 13, 2024

Bridget was very helpful and knowledgeable. The experience was way better than I thought it would be. Love my Trail Boss. More

by dougfinklang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget Busch Five stars
Report | Print
Oct 18, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 13, 2024

I had a great experience at Jim Butler. I couldn’t have asked for a better salesman than Brian L. He completely explained everything about the transaction and functions of the new vehicle. More

by joken52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Laguna, Tara Lundren , April in Internet Sales
Report | Print
Oct 18, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

1
...
51
52
53
...
771