Jim Butler Chevrolet

Always Great Even though I was not happy that I had to bring in my 2018 Hybrid Malibu due to a high pitched noise and my engine light coming on, the service center Even though I was not happy that I had to bring in my 2018 Hybrid Malibu due to a high pitched noise and my engine light coming on, the service center handled it promtly and with great customer care. I was able to get my car fixed in one day and it was under warrenty. I am always pleased with the service I receive at Jim Butler. More

Front end problems Doug was outstanding. Extremely helpful, kept me informed throughout the process. I had front end issues, made an appoitment, and the turn around Doug was outstanding. Extremely helpful, kept me informed throughout the process. I had front end issues, made an appoitment, and the turn around time was fast! More

Persistent Transmission Issue The folks at Jim Butler Chevrolet are nice to work with, but they have not been able to diagnose and fix a persistent transmission issue with my truck The folks at Jim Butler Chevrolet are nice to work with, but they have not been able to diagnose and fix a persistent transmission issue with my truck. If they don’t get a computer code that tells them what’s wrong, they don’t know what to do. My truck jolts into first gear so hard sometimes that it feels like we’ve been rear ended! The technicians say that’s normal for the Chevy 8 speed transmission!? That’s crazy. You don’t spend almost $50k on a truck that makes you feel like you’ve been rear ended at random times! More

Horrible place will never come here again damaged my car and said I did it with a false picture. The exact part that was suppose to be replaced was the one damaged and they're not gonna fox it and said I did it with a false picture. The exact part that was suppose to be replaced was the one damaged and they're not gonna fox it More

Great dealership! Friendly service I was in and out in 4 1-2 hours. Mason my salesman treated me like royalty! Thanks for the wonderful experience 1-2 hours. Mason my salesman treated me like royalty! Thanks for the wonderful experience More

First of all I got good service from them communication was kind of poor had my car for a couple days got the car back now when I stop at a stop sign it will hesitate like it's missing on a cylinder but be was kind of poor had my car for a couple days got the car back now when I stop at a stop sign it will hesitate like it's missing on a cylinder but besides that service is okay but I would like to know what's making my car hesitate because it didn't do that before good service though More

Very curtious both over the phone and in person. Called and spoke with a very nice lady name Samantha to see about Saturday hours. Made appointment for us with Donnie. Got a call Saturday morning to confir and spoke with a very nice lady name Samantha to see about Saturday hours. Made appointment for us with Donnie. Got a call Saturday morning to confirm our arrival for 1-2 pm. Was very courteous upon arrival. Great service the whole time. Walked away with my new 2016 Buick Encore. More

The best experience I have ever had shopping for a vehicle. Everyone was smiling, pleasant and helpful. Dave Wucher went above and beyond in showing me vehicles and going for test drives. Stacey Thornton was kn Everyone was smiling, pleasant and helpful. Dave Wucher went above and beyond in showing me vehicles and going for test drives. Stacey Thornton was knowledgeable, friendly, and patient in the finance office. It was a wonderful experience from start to finish. More

The were great to work with from start to finish. My salesman Eric was very patient and helpful along the process, very easy to work with. He made sure I was leaving with the vehicle I wanted and everyt salesman Eric was very patient and helpful along the process, very easy to work with. He made sure I was leaving with the vehicle I wanted and everything was ready for me to drive it off the lot ! More

John Zenson has been by far the greatest salesperson we've had in a very long time, even tho my dad likes to give him a hard time. we've had in a very long time, even tho my dad likes to give him a hard time. More