Jim Butler Chevrolet

Great customer service. Everyone was very engaging and asked if I needed anything or had any questions. Got me In and out in a timely manner. asked if I needed anything or had any questions. Got me In and out in a timely manner. More

I received great service! Jim Butler Chevrolet made the process very smooth. I would highly recommend Jim Butler to anyone looking to purchase a car! process very smooth. I would highly recommend Jim Butler to anyone looking to purchase a car! More

Completely Satisfied My car shopping experience was concise and had no extra sales pitches which was greatly appreciated. The entire process was quick and smooth, never w My car shopping experience was concise and had no extra sales pitches which was greatly appreciated. The entire process was quick and smooth, never wasting my time. More

A model of efficiency I appreciate how they are always are professional, quick, and easy to deal with. Price was cheaper than originally quoted. I had tasty donuts and co I appreciate how they are always are professional, quick, and easy to deal with. Price was cheaper than originally quoted. I had tasty donuts and coffee while I waited. More

Appt made for noise at front passenger tire. Kept my car for 5 days. Bought 2 new tires and new brakes. What took so long? for 5 days. Bought 2 new tires and new brakes. What took so long? More

I just had my car serviced at Jim Butler Chevrolet. The service was quick & convenient. Everyone was professional & courteous. I will visit Jim Butler Chevrolet for all my vehicle needs. service was quick & convenient. Everyone was professional & courteous. I will visit Jim Butler Chevrolet for all my vehicle needs. More

Joe Arco was awesome,Adrian Tyler were also great makes buying a vehicle a pleasure . If I was rich I would buy one every 6 months .Thanks for everything. buying a vehicle a pleasure . If I was rich I would buy one every 6 months .Thanks for everything. More

Long day Came in to have front brakes check as they were making noise. Rear brakes were changed at last oil change and told front were good. Mike, service ad Came in to have front brakes check as they were making noise. Rear brakes were changed at last oil change and told front were good. Mike, service advisor states mechanic recommends front brakes and rotors. ok, but why did they go bad since last oil change. Parts were not in and had to order - said it would be an hour. 2 hours later truck still in lot. Finally truck in and parts swapped out. Drove 1 block and noise is still present. Returned - Mike surprised and got the mechanic to take a drive with me. Drove straight out of dealership and applied brakes lightly - boom, he hears noise. Mechanic states that wasn't the noise he hear which was squealing noise. Back to service desk - Mechanic took truck and greased up parts. Not sure how long it would take and I've been there most of the day. Had other things to do and Mike was nice enough to provide me with a courtesy car. Mike called me that afternoon - brakes fixed. Saturday I came in at opening, got truck and on my way. Drove all day and noise started to come back by afternoon. Spoke with Mike on Monday and told him I would monitor it. End result, I have another appointment set for Feb 1st since noise has returned. Feb 1st was first available time we could get together as I didn't want to take another vacation day. Would have been nice if the mechanic had got with me during his test drive to have me ride along or drive so he knew the problem at first. I've been coming to Butler since I purchased my vehicle from there. I drive in from Maryland Heights so it's not a quick trip. Being a dealership my expectations are for parts to be available (especially brake pads/rotors) and for a high level of knowledge in regards to issues. Will say that Kim also knows me and was very nice to ask if I need any assistance while waiting throughout the day. I was pleasantly surprised and grateful for the offer of the vehicle! More

Purchased use truck Every thing went ok. I was buying my sons truck he just traded in. I knew what I wanted only draw back was it took me three trips to get the truck bo Every thing went ok. I was buying my sons truck he just traded in. I knew what I wanted only draw back was it took me three trips to get the truck bought . Ididnt need to drive the truck just wanted tp buy it. This was the only draw back to dealing with this dealership More

Phenomenal service great experience. I never have Phenomenal service great experience. I never have purchased a car so relaxed before. Fuzz gave great explanation and told me every step that was go Phenomenal service great experience. I never have purchased a car so relaxed before. Fuzz gave great explanation and told me every step that was going to happen. More