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Jim Butler Chevrolet

Fenton, MO

4.3
7,685 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,685 reviews

December 30, 2019

A great truck buying experience Salesperson Matt Dawson was great and Bob in finance was super. The hole experience was just great. Buying a new truck has never been so relaxing. More

by redmanford07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in finance , Matt Dawson
Dec 30, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Matt got the recognition he deserved. Hope to see you again!

December 30, 2019

Well worth the 14 HR drive from NY I started my search in the northeast where I currently reside. As a crazy wild hail mary I gave these guys a shot with the specifications I wanted. Li More

by Duramax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, [CUSTOMER]! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we are so glad we made sure it was worth the drive!

December 30, 2019

Eric Ruchala and Jim Butler team were Great! Our car buying experience at the Jim Butler dealership was positive from the first phone call to inquire about a vehicle we were interested in until t More

by gleytem
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara, the nice lady who processed and documented our purchase materials.
Dec 30, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to working with you again! Happy New Year!

December 30, 2019

Jim Butler is the best dealership around I live I Illinois and travel to Jim Butler for all of my service needs, there is just not a dealership around that is better. I have been going there More

by carlkeef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen, Mike Johnson
Dec 30, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 28, 2019

scott johnson this is the second car we've bought from scott. great service before and after the sale. i give scott my highest recommendation. plus, the overall ser More

by rss5995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Dec 30, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Scott is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again!

December 27, 2019

great service Brain was great to deal with and very knowledgeable and professional , I would definitely deal with him on my next purchase, He is a great asset to th More

by rotten2551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Brian is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again!

December 27, 2019

Awesome truck , fantastic service I knew what vehicle i wanted to get. I walked in, got helped right away , and was able to get the best deal within 100 mile search on a new 2019 Silve More

by kendallsmith7912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Eric got the recognition he deserved. Hope to see you again!

December 26, 2019

Service Work Was having issues with a touch screen radio on a SRX. Had to order a pert late in the day. Had the part by noon and was out the door in time to make d More

by jimholdenried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt the service technician , John Zensen, Mike Johnson
Dec 26, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 26, 2019

Bought a new car, service was great. Very happy with my experience at jim butler. I really liked Alex and Chris. They both helped me with getting my truck at a payment I could afford. More

by brianhaskins090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Dec 26, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again!

December 26, 2019

Wait time I had to wait 3 hours for an oil change and tire rotation. which is RIDICULOUS. I had made an appointment so I wouldn't have to wait so long. The la More

by crump.shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember what the person's name was who I worked with however they were fine
Dec 26, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback with us, Shirley. We do apologize for the longer than usual wait time for your oil change package. Our normal wait time for this service is 90 minutes, but our high volume of customers unfortunately resulted in longer than usual wait times on the day you visited us. We are constantly working improve wait times for our customers and have cut back on scheduled appointments to attempt to rectify this problem. We hope your future visits with us are faster and more pleasant.

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