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Jim Butler Chevrolet

Fenton, MO

4.3
7,685 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,685 reviews

December 16, 2019

Good buying experience Friendly staff that answered all my questions and helped in every way to ensure that I got into the vehicle I wanted to. Large selection of vehicles t More

by drgendron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Dec 17, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

December 16, 2019

Great customer service We told them the issues we were having with our vehicle. They listened to what we wanted for a vehicle, and got us exactly what we needed in a vehicle More

by shortyk6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Knott
Dec 17, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

December 16, 2019

Review This service department and sales department took care of the issue with the chevy, gave me a loaner and performed the task as usual. Always great se More

by Reekie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Dec 17, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 16, 2019

no brake situation on my acadia kayla was super helpful in getting my car repaired and back to me and kept me informed of all repairs and the length it was taking . plus kim hausman More

by DRTTRKRCR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 14, 2019

1st sevice Service was good people were good but I thought it took to long .It took 3 hours to change oil and rotate tires chk battery. Then I wanted to get smal More

by g.leadbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Perez, Mike Johnson
Dec 17, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and your patience. We do apologize that your services took longer than usual and that we did not address the dent to on your vehicle. Depending on the dent, we may have to send the vehicle to a body shop (we don't have one at the dealership) to get that repaired. If you would like to discuss that further, please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017. We do hope your future visits with us will go faster!

December 14, 2019

Wayne & Darlene Banks auto shopping experience Auto shopping is made easy with Brett Estes at Jim Butler Chevrolet. My wife no longer says, "oh no"when I suggest stopping for a new auto. Since More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Brown, Kelly Roussin, Brett Estes
Dec 17, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Wayne & Darlene! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchases and our team was happy to share those experiences with you! Thank you again for being a part of the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

December 14, 2019

Jim Butler I had a great experience buying my vehicle my sales person was Tony Palmer and he was very knowledgeable and helpful and answered all my questions and More

by tonyboeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Dec 17, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation, Tony! We're so glad that our whole team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again!

December 13, 2019

Consistant Service Service is always prompt, friendly, courteous and finished on time! Comfortable waiting area always stocked with water, coffee and donuts! Their ser More

by dwg1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 13, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

December 13, 2019

It was a pleasant experience Eric, our salesman, was very friendly and helpful. He wasn't pushy at all. He was very thorough and anything he couldn't answer he himself, he got the More

by LONNIEBRC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

December 13, 2019

All went well. Doug kept me informed as to what was wrong with my car and when it would be completed. They actually got the car finished sooner than they thought. We More

by clublange2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again!

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