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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

November 13, 2019

New truck purchase My salesman Brett Estes answered all my questions about the Chevy Silverado I was looking for and after l purchased the vehicle he even delivered it t More

by john.galus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes
Nov 13, 2019 -

Jim Butler Chevrolet responded

That's great to hear, John! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

November 13, 2019

Lot better then previous experiences Like many others I’ve had terrible service the last few times at Jim Butler but this time was great! I was actually thanked for my business and given More

by stevenpenrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Jim Butler Chevrolet responded

Thank you for giving us another chance! We're so glad Kim took great care of you and we look forward to working with you in the future! Safe travels!

November 13, 2019

Excellent sale from internet buying I seen the car on the internet. Called and placed a deposit down on the car. Pictures of the car was sent to my phone after the car was inspected. All More

by marybailey1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Nov 13, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Mary! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

November 13, 2019

Very Professional Made an appointment, they were courteous and professional. The waiting area provided refreshments and was very comfortable. Everyone was friendly an More

by THECULPS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennie Cespedes
Nov 13, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

November 12, 2019

Best dealership around. Excellent customer service and prices can not be beat. Will be doing business with them again. Highly recommend Jim Butler Chevrolet dealership. More

by slink1978
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen
Nov 12, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that John got the recognition he deserved. Hope to see you again in the future!

November 12, 2019

Great experience awesome sales staff Scott Johnson And Kelly we’re so friendly and helpful. Had a great experience . Did not like the original vehicle I picked and he made it all work. Aw More

by bwhitehead1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly the lady who did paperwork. So friendly, Scott Johnson
Nov 12, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Scott and Kelly were able to ensure that you had such a great experience with us. We hope you enjoy your new vehicle for many years to come!

November 12, 2019

Congested and confusing. I filled our my request for service online and don't think anyone even bothered to look at it. I do have a 2017 Bolt and apparently need a special app More

by mikejarvis59
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Nov 12, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. We can assure you that we value all of our customers regardless of the vehicle they bring in for service. We're sorry to hear that you did not feel that way after your experience with us. Unfortunately, when you schedule your appointment through OnStar with us, we are unable to see any additional detailed information regarding your request for service. We're glad we were able to fix your tires and that you were able to get your other concerns resolved, even though it wasn't with us. We wish you safe travels.

November 12, 2019

The service center was very professional and courteous The service has always been excellent and I have never had a problem when I brought my vehicle into the dealer the have great customer service More

by BBUSBY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Bauer, Mike Johnson
Nov 12, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

November 12, 2019

Excellent warranty experience Butler Chevrolet has been a fantastic experience. I had my truck in there for one warranty issue and to correct a problem that another dealership was More

by lenageringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Nov 12, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

November 11, 2019

professional, knowledgeable and very personable I was made to feel welcome all the way from the sales staff to the paper signing process. I was given a tour of the dealership and apprised of all th More

by paparich1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

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