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Jim Butler Chevrolet

Fenton, MO

4.3
7,701 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,701 reviews

September 23, 2024

Takes advantage of certain people. Found out they didn’t inspect my vehicle when I bought it. Took it back for inspection they passed with bad ball joints and tire wear. I found out 2 More

by terry90hagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Forbus
Sep 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for the inconvenience. If you wish to further discuss your concerns, please reach out our service manager directly at 314-274-1687.

September 23, 2024

Efficient, professional, helpful with fair pricing & very friendly service that was responsive & respectful service are words to describe our experience with Jim Butler when we purchased our Tacoma truck. More

by JEEPGIRL425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Shoemaker
Sep 29, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 23, 2024

Butler service team is always extraordinary and helpful to me. Just not sure why I received this notice since I have not had service done there for awhile. Thank you for being there for me. More

by brandel578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! We hope to see you soon!

September 21, 2024

The only thing I would change is to have them slow down. They tried to check me in and get me out of there as quickly as possible without communicating the process. I tried to ask a question but it seemed t More

by brittanyadams5518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 21, 2024

We have bought quite a few vehicles from Brian and Jim Butler. This was a good and easy experience as usual. More

by misty.wheelock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

September 21, 2024

Jacob Clinton Salesman Did an outstanding Job getting Us ready and explained in detail every step of the car buying experience. More

by JOSEARIVERA242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Clinton,
Sep 28, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you, and have a fantastic day!

September 20, 2024

Great experience. That’s all I have to say. Great people. Good selection of trucks. More

by mccoy-c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Jim Butler Chevrolet always takes care of me and my car quickly and at a fair price. More

by chueyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We look forward to your next visit! Take care!

September 20, 2024

Made an appointment to have a tire replaced. Service center ordered the wrong size which extended my stay by 6 hours. I left a message with the manager requesting a discount for the inconvenienc More

by Nicholasorf89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for the inconvenience. If you wish to further discuss your concerns, please reach out our service manager directly at 314-274-1687.

September 20, 2024

My buyer experience with Bryan Lagunas was awesome at the Fenton location! He was welcoming, knowledgeable, and attentive. More

by monicaperry2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
Sep 28, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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