Jim Butler Chevrolet

Efficiency I cannot say enough about my service rep Kayla Merrick. She was wonderful. My concern is the length of time the dealership had my car. My car sat ther I cannot say enough about my service rep Kayla Merrick. She was wonderful. My concern is the length of time the dealership had my car. My car sat there five days before it was looked at. The dealership did provide me with a rental but it took an entire week before my car was repaired. It seems inefficient to give a rental car at no cost just to have my car sit there for so long. More

Great people The service writer was great he found the previous owner had not used all his oil changes and credited me with the one that was still not used. it's n The service writer was great he found the previous owner had not used all his oil changes and credited me with the one that was still not used. it's nice to know people look for you at Jim Butler..All the people who helped me were great very organised operation More

Awesome to work with Casey at Jim Butler chevrolet Awesome place, great reasonable prices, traded a couple of vehicles and in and out in no time. Definitely will be back for my next vehicle. Thanks Awesome place, great reasonable prices, traded a couple of vehicles and in and out in no time. Definitely will be back for my next vehicle. Thanks More

Great Buying Experience. Took one look at the Chevrolet Colorado and knew it was my truck. The test drive made a believer out of me and my wife. Took one look at the Chevrolet Colorado and knew it was my truck. The test drive made a believer out of me and my wife. More

Customer service You have lost me has a customer! Your service person was very rude!! All because I wouldn’t spend the money on changing fluids levels in my differenti You have lost me has a customer! Your service person was very rude!! All because I wouldn’t spend the money on changing fluids levels in my differentials, coolant flush and to change my brake fluid!! I really loved Jim Butler until now!! You don’t care about a customer only thing you care about is the money!! I guess his name was Mike Johnson! If not his name is on the computer or the paperwork!! More

WAY TOO BUSY Your appointment doesn't matter unless you call and remind them. The battery for my car I was told came in to different types. But when they called Your appointment doesn't matter unless you call and remind them. The battery for my car I was told came in to different types. But when they called me to give me a price, only the more expensive one I was told was only for my car. Go figure.. Kept giving them 2nd chances, think that was the last. More

Purchase of Used car I will say that Bill "Fuzz" Steinlage is one of the best sales people I have ever dealt with. Fuzz ensured I had just the car a wanted. He kept my pa I will say that Bill "Fuzz" Steinlage is one of the best sales people I have ever dealt with. Fuzz ensured I had just the car a wanted. He kept my payments (with the help of the amazing finance team) right where I wanted them. I even declined the first lender and was provided a different source who I prefer to do business with on my loan. Fuzz did everything he could to make this the best experience I have had when purchasing a car new or used. I would tell anyone going to Jim Butler in Fenton, Missouri to ask for Fuzz. The only down side to my experience was the discovery that the driver side wiper blade was split at the top and bottom of the blade. Since the car is to have an inspection by the dealership, I am curious how this was over looked. I only noticed because when I ran the cleaner the wind shield was as clear as it should be, so I put the wipers in service mode and noticed the condition of the blade I am now purchasing a new driver side wiper blade for my car that will cost me $25.00 to replace. I thought I checked everything before leaving, I did not actually meet anyone from the service department. People at this location are all friendly and treat you with respect. I do want to say again, for a purchasing experience, this was amazing, and ask for Fuzz! Happy consumer - Michele Reichard More

New car Robert Mason was amazing, he was the salesman. I hope to buy a Vett from him soon, i purchased a 2019 Siverado. Stacey in fiance was friendly, no pr Robert Mason was amazing, he was the salesman. I hope to buy a Vett from him soon, i purchased a 2019 Siverado. Stacey in fiance was friendly, no pressure. I am very happy with the whole Jim Butler experiance. More

quick and on time In for state inspection and mobil1 oil change. Lentu of time to get car serviced and over to tag office for new tags. Nice to have trained rechbwirkin In for state inspection and mobil1 oil change. Lentu of time to get car serviced and over to tag office for new tags. Nice to have trained rechbwirking on my Camaro. More

Greg Gibbons is the man Greg was great. Very helpful and professional, from opening doors, to getting me in and out as quickly as possible. I hadn't been back since a bad e Greg was great. Very helpful and professional, from opening doors, to getting me in and out as quickly as possible. I hadn't been back since a bad experience almost two years ago. His friendly demeanor won back my faith in Jim butler. More