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Jim Butler Chevrolet

Fenton, MO

4.3
7,688 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,688 reviews

October 04, 2019

amazing Tyler was very helpful and went out of his way to do whatever he could to help me and he did . . Thank you very much More

by tanyacomer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Tyler Sparks
Oct 04, 2019 -

Jim Butler Chevrolet responded

Tanya, thank you for your great review! We’re so happy you loved our working with Tyler and we hope you love your new vehicle for many years to come! Safe travels!

October 04, 2019

Eric Ruchala was great to work with. I didnt feel pressured in any way. Eric was very knowledgeable about the vehicle less and did everything he could to make us feel. comfortable. More

by juliemariestein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 04, 2019

Horrible Week before had car in for oil change and battery checked because had been dead one morning plus battery check is included in $60 oil change I feel th More

by ndudzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Nicole. We're very sorry to hear that you did not have the kind of experience that we strive to provide for our customers. We can assure you that we sincerely care about our customers and we really do check batteries and all other components that are included in the Multi-Point Vehicle Inspection. We're not sure why the battery check didn't show any problems with your battery, and we understand your frustration with the surprise of having a battery problem. If you would like to discuss further, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

October 04, 2019

Our Jim Butler experience Everyone was excellent. Made buying a car fun. Love, love our Buick. No pressure. brought in our 12 year old daughter and they gave her a cute st More

by lkdiveley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sparks, Chris Brinley
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and that your daughter loved her stuffed animal! We look forward to working with you again!

October 04, 2019

Oil change It was a good experience. Fast and prompt. Salesman don’t press. When I in the market to buy another vehicle you will be my 1st choice. More

by jimvickery273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Mike Johnson
Oct 04, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 04, 2019

Routine maintenance went well as always Brought 2011 Camaro ss in for oil change and check up. Staff was friendly. Work was completed quickly. My experience with their service department has More

by charles.chervitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review, Charles! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

October 04, 2019

Inspection and routine service Always friendly service from Jim Butler! Will use Jim Butler for all my service from now on.Prices are competitive with quick turn-a-round! More

by joekra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 04, 2019

New 2500 hd Thanks to Mike Gray and his team , today I’m the proud new owner of a 2019 truck that will stand the test of time. More

by Woodbutcher2116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray
Oct 08, 2019 -

Jim Butler Chevrolet responded

Congratulations on your new truck! We're so glad Mike took great care of you during your visit with us! We are always here to help!

October 04, 2019

Recalls are getting old. I brought my 2015 Silverado in for the 4th or 5th recall. The Butler staff was courteous and the work was completed quick. When I have to bring my tru More

by jromo5771
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind review! We're so glad we've been able to take care of your truck and get it back in great running condition! We're always here to help.

October 04, 2019

easy to work with Awesome dealer ship great pricing easy to work with have bought 2 trucks from them in 3 years. Will always chech prices here before anywhere else. More

by honda40079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, John Zensen
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. Hope to see you again!

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