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Jim Butler Chevrolet

Fenton, MO

4.3
7,689 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,689 reviews

October 04, 2019

easy to work with Awesome dealer ship great pricing easy to work with have bought 2 trucks from them in 3 years. Will always chech prices here before anywhere else. More

by honda40079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, John Zensen
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. Hope to see you again!

October 04, 2019

Oil change and Tire rotation The work was done promptly and perfectly. Everyone was helpful and friendly. I will continue to bring my car to your service department. Thank you More

by taterdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Oct 04, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

October 04, 2019

Jim Butler is awesome! Love my new Chevy Blazer! Eric was amazing! He was very helpful and knowledgeable about the car. He worked with me and got me exactly what I wanted! K More

by leea2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Eric was able to ensure that you had such a great experience with us. We hope you enjoy your new Blazer for many years to come!

October 02, 2019

Jim Butler runs like a well oiled machine! I have to start by saying that I have never had a particularly good time purchasing a vehicle partly because its a long process but more because I cou More

by AllieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, John Zensen
Oct 02, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Allie! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you again!

October 01, 2019

Don't know how to work all the functions on the car The day we purchased the vehicle, John needed to be at a concert. I told him not to worry about being there as long as he got the commission and someo More

by cuhley70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacey Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, John Zensen
Oct 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Colleen. We do apologize that there were some problems with the delivery of your vehicle and communication after the sale. We are happy to help you get the spelling of your name corrected, fill your washer fluid and show you any and all features of the vehicle that you have questions about. In addition, as John mentioned via text, we will fill your tank for the inconvenience of driving out to us to get this done. Please let us know when would work for you to come by. Theresa in our Customer Relations Department has already left you a voicemail. Please feel free to reach back out to her or reach John via his cell phone.

October 01, 2019

The dealership was great and Chris was a great and honest salesman. You will not be disappointed at Jim butler Chevy when buying a new truck More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 01, 2019

Helpful and not pushy, would recommend this dealership. Jen handed us off to Eric, He asked what we were interested in and we looked them over, He was not pushy, answered questions, and let us decide. He e More

by Dale
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 01, 2019

Mike Gray did a great job handling my new car purchase. He was friendly, thorough, knowledgeable, and did exactly what he said he would do. More

by Woody
Recommend Dealer
Yes
Employees Worked With
Mike Gray
Oct 01, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Woody. We really appreciate you taking the time to share your experience with us- and we agree, Mike is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

September 28, 2019

Great sales service wonderful experience The dealership has a very friendly and knowledgeable staff it was very enjoyable doing business with them I would highly recommend anyone in the futu More

by Mark walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris meyer
Sep 30, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Chris got the recognition he deserved. Hope to see you again in the future!

September 28, 2019

Unnecessary frustration The sales & financing experience on the day of the sale was fine. My frustration and reason for 2 star review comes from these 3 weeks following the s More

by aaron_lamar75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 30, 2019 -

Jim Butler Chevrolet responded

We're very sorry to hear that you had a frustrating experience regarding your paperwork. We understand wanting to get your vehicle registered right away, however sometimes there are delays in paperwork. We do apologize that there was not better communication during this period and we're glad you have your paperwork now, before the 30 day cut off. If you would like to discuss further or if you are still waiting on any paperwork, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

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