Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,700 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,700 reviews

September 17, 2024

Service appointment was easy to schedule and wait time was fair. Overall, it was a great experience. More

by Bigbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 17, 2024

Great experience everybody was there was so helpful and very nice. Would highly recommend to buy a vehicle from there to all my friends. More

by JMILLBURG1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler
Report | Print
Sep 21, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 17, 2024

Very friendly, didn’t feel rushed, very thorough and answered all my questions. Had my car detailed when I got to the dealership. More

by creleford50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in finance
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 16, 2024

Took truck in for faulty fuel pump tgey had truck two weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! More

by vincentfilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Thank you for leaving us this feedback. We hate to hear that this happened. I will be sure to speak with the service manager regarding your concerns. We would like to learn more about this, please reach out to our service manager directly at 314-274-1687.

September 16, 2024

I waited 3 hours for a scheduled oil change. I was also asked about selling the car I bought 2 months ago before I even made it to the dealership. More

by SAM.R.KRUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 16, 2024

I love how professional and passionate Adnan is. He is very helpful and very good at what he does. I enjoyed talking to Stacey as well who was also very helpful! More

by msmaidclean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 15, 2024

Matt was really helpful he took me around and showed me the vehicles and he showed me how to use everything on the one I purchased and connected my phone to the truck he's a good salesman More

by sableraven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 15, 2024

My service appointments get schedule in a timely manner. My advisor, Dalton, is very knowledgeable about vehicles. He keeps me updated while my car is in service and what services my car will or may need to More

by kileyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 14, 2024

I’ve went here ever since I bought this car. I’ve had some obstacles for sure. This last time I stopped in after my service, & apparently Service Advisor unavailable, young lady came up & took m More

by karenm…
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley(111)
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that no one has called you back yet. Please reach out to our service manager directly at 314-274-1687 so that you can express your concerns.

Sep 23, 2024 -

karenm… responded

I Received a ph. Call from “someone”at Jim Butler, after two weeks. (I feel it was an advisor/manager.) The Name said was so “low “ I could not hear!! I have No Problem w/hearing. I stressed the “Wrong Mileage was put on my “Servicing Paperwork”,,& explained why this goes further than the “Shop” to be a problem for me!,,(I just heard an o.k.,,,IS IT GOING TO BE CHANGED? ),,,?….Spoke to him about, There’s problem with cooling fan not coming on,,(One-reason I brought in!!!) He said if not getting Hot, I’m ok…We spoke more on issue!! I’d like auto to work like it did!!! Was told I’d have to make another appt. & their behind 24-48hrs…(well that’s why I needed it done when I came in AUGUST!!!! (Being SENIOR OF AGE,,& being taught well),,This is not right—NEITHER IS MY AIR VALVE STEM CAPS, not mine& barely on!!! When I left the service garage!!! & lost one!!! That I didn’t get to mention on phone….

September 14, 2024

The entire process went smoothly. Everyone was friendly, knowledgeable and made the experience a positive one. More

by mtworth88
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

1
...
59
60
61
...
770