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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

September 06, 2019

Great car buying experience Jen was very nice on the phone. She connected us with Bill who was a kind, no-nonsense salesman. Tara was easy to work with on the documents. Overa More

by kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara and Jen (didn’t get last names)
Sep 10, 2019 -

Jim Butler Chevrolet responded

Awesome! We're thrilled that you has a great purchasing experience with our team from start to finish! We look forward to working with you again!

September 06, 2019

What you want from a service visit. Service was preformed fast and efficiently. Kim was very friendly, informative and shows how much she appreciates each customer. Always leave happy an More

by lakota976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

September 06, 2019

TERRIBLE FROM THE TIME I MADE THE APPT/TO THE TIME I LEFT WITH MY CAR ( A WEEK LATER) I AM TELLING EVERYONE I KNOW NOT TO GO THERE!!! More

by KOFAX62
Recommend Dealer
No
Employees Worked With
BILL (ADVISOR) TERRIBLE!!!
Sep 06, 2019 -

Jim Butler Chevrolet responded

We're very sorry to hear that you feel that way, Sandy. We would appreciate the opportunity to discuss what went wrong with the hopes that we can improve going forward. If you are willing to discuss, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

September 05, 2019

2019 Trax Went to Butler Chevrolet to purchase my 2019 Trax. Told the salesperson what I wanted and had to have on the vehicle and he went and brought the perfe More

by therbert0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara in finance, Alex Cox
Sep 06, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

September 05, 2019

Best service ever! The dealership listens to your needs and wants. They do everything they can to fill your needs. From the purchase to service needs they treat you li More

by betty6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox
Sep 05, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

September 04, 2019

Good work long wait time They do great work on my car but the wait can be extremely long sometimes. Due to there popularity and the amount of cars they have. More

by french.casie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Sep 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback and your understanding! We understand that it is never fun to wait but we do appreciate your patience during this busy season. We are constantly working to improve wait times and we hope that is reflected on your next visit with us!

September 04, 2019

Great Service! Austin was so helpful. Everything we asked for, we got! He truly went above and beyond to make us happy and comfortable. He was so good with our kids More

by lynn92813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rainey
Sep 04, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Austin got the recognition he deserved. Hope to see you again in the future!

September 04, 2019

Wonderful Truck Buying Experience Our Sales Consultant was very friendly, knowledgeable, honest, patient and helpful to us. Brian went out of his way to make us comfortable and happy More

by pjhost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Hunt
Sep 04, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

September 04, 2019

Great experience We had a great experience purchasing a used vehicle from Jim Butler. The best part was the length of time we spent in the dealership... usually it ta More

by sjohnson
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Russell
Sep 04, 2019 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! Thank you again for joining the Jim Butler family and we look forward to seeing you again!

September 03, 2019

Lack of Communication Was not happy with service at this location. My truck sat up at dealership for 4 days until someone finally did something about it. Had to end up call More

by justinfrancis111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Sep 03, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Justin. We certainly understand your frustration and we can assure you that this is an unusual circumstance for us, as well. Linn informed us that they would be picking up your vehicle to repair it at their location and then didn't get back to us on transport for 3 days. We're glad your vehicle was able to be repaired and brought back to Fenton for you to pick up once your vehicle was back to top shape. We hope your future visits with us will go faster and smoother.

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