Jim Butler Chevrolet

2019 Chevy Silverado I just purchased a 2019 Chevy Silverado 1500 LD and the overall experience was fine. I did however have a negative experience with one of the finance I just purchased a 2019 Chevy Silverado 1500 LD and the overall experience was fine. I did however have a negative experience with one of the finance agents. I don’t remember his name. When I was greeted and asked about the conditions of my loan, I told him my main concern was the interest rate as it effects the monthly payments and interest paid on the loan. I stated that I needed to see an interest rate in the 3’s because I have an exceptional credit score. He looked at my like I was crazy and didn’t know what I was talking about. He told me, no way and that they haven’t had rates like that in years. He added you’ll be looking at more In the 4,s or even 5’s. He looked at me like I was a young kid with an average credit score and thought I didn’t know what I was talking about. He should have just told me that he would do the best he could. He came back and apologized as he said I qualified for a 3.7 rate. I just felt very disrespected. Also, when we were going over the paperwork, I could just see his biggest goal was rushing through it so he could go home as it was late. I understood it was late but it didn’t feel very good for me because it was a huge decision for me to buy a new vehicle and again I felt disrespected. He didn’t even want to explain the paperwork I was signing unless I asked. Other than that salesman was very nice and a pleasure to deal with. His name was Bennie. Some criticism I would like to add is that it would have been nice to have someone explain in detail all of the features of the new vehicle I was purchasing. My wife recently bought a vehicle from Honda and it’s their policy to do that. He had a huge checklist he had to go over and he explained every detail of the vehicle before we left. Overall I recommend purchasing a vehicle from Jim Butler. More

Perfect vehicle From initial call to find out if a couple of vehicles were available to how my wife and I were treated by Scott Johnson our sales rep and the finance From initial call to find out if a couple of vehicles were available to how my wife and I were treated by Scott Johnson our sales rep and the finance guy. The experience in purchasing our 2019 Equinox was very good. More

Friendly, courteous service. Hope it stays fixed this time. This is the second time Jim Butler has replaced the Axle Seal. The first time it was replaced by Bommarito Chevrolet Hope it stays fixed this time. This is the second time Jim Butler has replaced the Axle Seal. The first time it was replaced by Bommarito Chevrolet South. The car only has 39,000 miles on it. May be a Chevy Equinox problem that can't be fixed. Tired of it dripping oil on my driveway. More

Would highly recommend! Eric went out of the way to get us the right truck and the best price and made sure we were happy with our purchase. I wouldn’t shop for a vehicle ag Eric went out of the way to get us the right truck and the best price and made sure we were happy with our purchase. I wouldn’t shop for a vehicle again without calling Jimmy Butler! More

Very informative. They worked hard to save me every penny they could! Very helpful in such a horrible situation as mine! I will buy all of my family vehicles from Jim B They worked hard to save me every penny they could! Very helpful in such a horrible situation as mine! I will buy all of my family vehicles from Jim Butler! Thank you so much! More

Service I was given great service. Every thing was done to satisfaction. Every one I talked to was very helpful. They took the time to listen to me. I was given great service. Every thing was done to satisfaction. Every one I talked to was very helpful. They took the time to listen to me. More

They go above and beyond Appointment made for service on my 2017 Mailbu oil change etc and was done quickly and my car was back to me that afternoon. Mike Johnson was friendl Appointment made for service on my 2017 Mailbu oil change etc and was done quickly and my car was back to me that afternoon. Mike Johnson was friendly and professional and explained what they would be doing and would give me a call. Was driven back to work by Marshall Bean and later that day car was brought back to my work. Realized that evening that my plates were expired in August and didn't tell them to a inspection. Called the next day and Mike Johnson got the car right in. Had the car back within 2-3 hrs. Very impressed with the great service. More

Was treat very nice and friendly Have been to this dealer before yes years ago and was treat nicely. Good information .no problem and helpful. Everyone was friendly. Keep up the job Have been to this dealer before yes years ago and was treat nicely. Good information .no problem and helpful. Everyone was friendly. Keep up the job More

Poor service Appointment means nothing, truck sat for 3 days before anyone looked at it. Reset computer and did not address issues, all issue back 24hrs after pick Appointment means nothing, truck sat for 3 days before anyone looked at it. Reset computer and did not address issues, all issue back 24hrs after picking up truck. More

Very Easy Our sales person Brian was extremely easy to deal with and made our car buying experience a breeze. I will definitely contact Brain when we go to pur Our sales person Brian was extremely easy to deal with and made our car buying experience a breeze. I will definitely contact Brain when we go to purchase our next vehicle. More