Jim Butler Chevrolet

Three hour oil change I thought the whole point of making an appointment was to get you in and out faster, my appointment was for 11:30 and my trucks oil change wasn't comp I thought the whole point of making an appointment was to get you in and out faster, my appointment was for 11:30 and my trucks oil change wasn't completed until almost 2:30. I have never had an oil change/tire rotation take 3 hours. Very disappointed to say the least. I won't be back. More

no communication between service writer and customer set up and appointment to have our car serviced so we left it and was never even looked at for three days so we picked it up and was told the advisor set up and appointment to have our car serviced so we left it and was never even looked at for three days so we picked it up and was told the advisor who was in charge would call and explain to which never called so I called him to which he said that they looked at and could not find the problem to which I agreed that they would not be able to since I had the car. then he told me that he was reading the notes off of the paper work. so we brought it back in to have the leak in the trunk rechecked and this time they found the problem and was told it was fixed and told that they would clean up the carpet in the trunk where the mold smell was and of course they did not. I have lost a lot of faith in your service department to the point that I might take my business elsewhere, and I have had people in my family as well as I have bought cars from you. More

Best car buying experience I have had in the last 30 years! The staff at Jim Butler were absolutely amazing. They made the experience quick, easy, personal and I drove away with exactly what I wanted. I will de The staff at Jim Butler were absolutely amazing. They made the experience quick, easy, personal and I drove away with exactly what I wanted. I will definitely continue doing business there. More

They assisted me in getting into an equinox after my truck I enjoy Jim Butler Chevrolet, I bought my 2015 Colorado from there excellent service, truly genuine caring people throughout the whole dealership. Wi I enjoy Jim Butler Chevrolet, I bought my 2015 Colorado from there excellent service, truly genuine caring people throughout the whole dealership. Will always go there for my vehicles and I tell everyone about this dealership. More

great customer service at Jim butler Chevrolet we got the truck we wanted awesome job we got the truck we wanted with a great price on it as well thank you Jim Butler Chevrolet we got the truck we wanted awesome job we got the truck we wanted with a great price on it as well thank you Jim Butler Chevrolet More

Sales guy seemed to be honest and strait forward I like that in a person. He was not sure about the nitro in my tires so he told me to come back that's a hones seemed to be honest and strait forward I like that in a person. He was not sure about the nitro in my tires so he told me to come back that's a honest guy. More

Routine Maintenance I went in for routine maintenance on my 2018 Malibu. Very quick and accommodating, I was able to connect to WiFi and get some work done while I waited I went in for routine maintenance on my 2018 Malibu. Very quick and accommodating, I was able to connect to WiFi and get some work done while I waited and was out in about an hour. More

Air Conditioning Problem My air Condition on my Colorado truck was feeling up in the very hot humid weather. The people at Jim Butler Chevrolet could not have been nicer to w My air Condition on my Colorado truck was feeling up in the very hot humid weather. The people at Jim Butler Chevrolet could not have been nicer to work with, Thanks to Kim, John, Alex and many others who I don't know for taking care of my problem! More

Great It was everything they said it would be over phone, drove 3 hours to get there and I’m sure I’ll be doing it again in the future, was not disappointed It was everything they said it would be over phone, drove 3 hours to get there and I’m sure I’ll be doing it again in the future, was not disappointed More

Experience was pretty good, Very professional. The overall experience was good. The checkin and checkout processes were pretty smooth and done professionally. The checkout person took their time The overall experience was good. The checkin and checkout processes were pretty smooth and done professionally. The checkout person took their time with me explaining costs and services that I was confused about. The only thing I would suggest is a little more clarification of the total cost of services. For whatever reason I was not expecting the cost to be as much as it was. Not that the checkin personnel didn't go over it with me, just that I didn't get the total expense to expect. However again, I reiterate the checkin personnel were as professional as the checkout personnel and overall service and time in completing the work were very good. More