Jim Butler Chevrolet

2019 Trax purchase Brett was wonderful! He listened to what we wanted and showed us what we wanted. He was very knowledgeable on the features of the vehicle. He took tim Brett was wonderful! He listened to what we wanted and showed us what we wanted. He was very knowledgeable on the features of the vehicle. He took time to explain things and even helped us set up everything from radio stations to on star to the my Chevy app! Stacey in finance was good as well however I do feel like things could have been explained better with the financing contract but I will say maybe I just didn’t ask the right questions.. excitement kicks in and you forget to ask things like how much is being financed but in the same turn I feel like there should be some responsibility on the finance official to point that stuff out as well... seeing as they do several of these things on a daily basis. However my overall experience was satisfactory and I would go back again I just know to do less talking and pay more attention when finalizing the deal! More

It was very fast, efficient, and friendly I opted to stay and wait for my car tho be serviced. The staff here are the friendlies and most efficient of any! They were very knowledgeable. I will I opted to stay and wait for my car tho be serviced. The staff here are the friendlies and most efficient of any! They were very knowledgeable. I will be back. More

Much Better Service! The service center has definitely stepped up their game since my last visit 2 years ago! Kim was up front with me about the time frame, and when I ask The service center has definitely stepped up their game since my last visit 2 years ago! Kim was up front with me about the time frame, and when I asked about a car detail that was owed to me, she kindly talked me out of it because she didn’t want me to waste it since the weather wasn’t real good (salt and slush on the road). She is a great asset to the service department! More

Everything was done in a timely manner Customer service was excellent very clean and professional . I was asked multiple times if I was ok and was there anything else needed. They went over Customer service was excellent very clean and professional . I was asked multiple times if I was ok and was there anything else needed. They went over the history of my vehicle More

oil change/tire rotation I just got my free oil change and had my tires rotated. I would recommend the service center, just because it is just a automotive repair center. I just got my free oil change and had my tires rotated. I would recommend the service center, just because it is just a automotive repair center. More

Oil change I was told 90 minutes and even though it was a busy Saturday morning, they got me in and out within 60 minutes. Very kind and courteous technicians. I was told 90 minutes and even though it was a busy Saturday morning, they got me in and out within 60 minutes. Very kind and courteous technicians. Glad I purchased my Traverse from Jim Butler. More

Amazing Kim Hausmann The Parts and service departments were fast and friendly. My new Colorado is taller than my old one. the result was some damage to my floor mats. So The Parts and service departments were fast and friendly. My new Colorado is taller than my old one. the result was some damage to my floor mats. So I bought new steps to make it easier to climb in and out. Seeing the mats the service department replaced them. More

service Service department employees are very friendly and do no pressure you into getting services done that are not needed, but always advice you as to what Service department employees are very friendly and do no pressure you into getting services done that are not needed, but always advice you as to what you might need in the near future. More

Brian Ries Brian did a great job. I knew what I wanted and he found it and made the process very easy. I would recommend Brian to anyone. Brian did a great job. I knew what I wanted and he found it and made the process very easy. I would recommend Brian to anyone. More

Excellent servcie by John Zensen John Zensen our sales consultant, worked very hard to find the Tahoe in the color and options we wanted, then made sure we got the best deal possible. John Zensen our sales consultant, worked very hard to find the Tahoe in the color and options we wanted, then made sure we got the best deal possible. My wife and I are extremely busy between jobs and kid schedules so we had a limited window of time as to when we could finalize all the paperwork. When John learned our Tahoe would not be ready for delivery when were coming in to finalize the purchase he arranged for a loaner Tahoe for us to drive home that evening, then came in the next day, his day off, and delivered our Tahoe to our house and picked up the loaner. John went above an beyond to make sure we had an excellent experience. More