Jim Butler Chevrolet

Outststanding experience Sales person answered all questions directly and honestly. He showed an interest in selling a vehicle that we wanted, model equipped with options usef Sales person answered all questions directly and honestly. He showed an interest in selling a vehicle that we wanted, model equipped with options useful to us. More

Extremely pleased with service Very professional, and timely. Kept me informed as to status during service visit. Extremely knowledgeable, and polite--very satisfactory with resul Very professional, and timely. Kept me informed as to status during service visit. Extremely knowledgeable, and polite--very satisfactory with results of service and price.. More

Responsive to my needs and concerns. I needed some warranty repairs done on my truck. Since it was going to take some time and they needed to order parts, they provided me with a rental I needed some warranty repairs done on my truck. Since it was going to take some time and they needed to order parts, they provided me with a rental vehicle. Then my vehicle was done in a couple of days, sooner than I originally thought. More

Jim Butler chevy is the best dealer in the state I really enjoyed by truck buying experience at Jim Butler. Everyone was nice and helpful. I will definitely recommend this dealer to my friends and fa I really enjoyed by truck buying experience at Jim Butler. Everyone was nice and helpful. I will definitely recommend this dealer to my friends and family. More

It was a long wait but worth it My car is n better shape after th repair s then it has ever been. Thanks to all who was a part of the repairs. My car is n better shape after th repair s then it has ever been. Thanks to all who was a part of the repairs. More

Disappointed this our 3rd oil change for our Malibu so it is our first one that we will pay for, we were told 59 dollars for the oil change and she recommended a c this our 3rd oil change for our Malibu so it is our first one that we will pay for, we were told 59 dollars for the oil change and she recommended a couple of filters so we decided to go ahead and have them change them too. When we went to pay we noticed a 16.99 hazmat charge, so we questioned what this was and why we were being charged and why we weren’t told ahead of time,, I told them it was shady as can be to slip something onto a bill, and that if it was just added to the cost of the oil change that we wouldnt have questioned the cost at all ,and then she removed the cost without a question asked, which made us even more suspicious, it caused us both to loose faith in the dealership and the practices in the service department, and then to add insult to injury, when we got to our vehicle, the seat was moved all the way forward the side mirrors were moved all the way down , someone had gone thru the things in my tray , we just felt violated, we shouldn’t have to put our car back together so we can drive it after it was repaired, I can understand things being moved a little but this was intentional and ornery , More

Easiest experience buying a vehicle My husband and I have never had such an easy and fast experience buying a vehicle. Or sales person was very accommodating and friendly. I highly recom My husband and I have never had such an easy and fast experience buying a vehicle. Or sales person was very accommodating and friendly. I highly recommend working with Brian More

Internet Find I found the truck I wanted on the internet. I worked with Jen Moyer thru emails and the day finally arrived and was able to test drive. Loved the truc I found the truck I wanted on the internet. I worked with Jen Moyer thru emails and the day finally arrived and was able to test drive. Loved the truck, so wind up buying it. Everything was hassle free! More

Online shopping Went shopping for a truck online and after several emails to dealers that failed to follow up I found the truck I was looking for and fired an email o Went shopping for a truck online and after several emails to dealers that failed to follow up I found the truck I was looking for and fired an email off to Jim Butler Chevrolet. Within minutes my phone was ringing. Went in the next day to test drive and Brian made the process quick and easy, Sale price listed online was what it was, no haggling for hours over rebate qualifications etc... If the truck I wanted had been on the lot the whole process would have been completed in maybe 3 hours. More

Pleasant Experience I scheduled an oil change and regular maintenance. Kim Haussmann assisted me. She was very friendly and thorough. Everything went according to schedul I scheduled an oil change and regular maintenance. Kim Haussmann assisted me. She was very friendly and thorough. Everything went according to schedule. I was in and out of the dealership in an hour. Everyone I interacted with met me with a smile...I was very impressed! More