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Jim Butler Chevrolet

Fenton, MO

4.3
6,966 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,966 reviews

July 31, 2018

Son's first car... great experience!! My son just graduated from college in May, and was making his first new car purchase. I can't say enough about Tyler and the Jim Butler Chevrolet te More

by bdspurge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Patrick Piper
Aug 01, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad to hear that you and your son had such a positive experience with our team. Congratulations to your son on his first vehicle! We hope he enjoys it for many years to come.

July 31, 2018

Outstanding Job My family and I have been coming to Jim Butler for years. Everyone here is always so nice and always very helpful. We have always used Fuzz but this t More

by Kristin Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Aug 01, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for being a part of the Jim Butler family and trusting us with your vehicle purchases! We're very glad to hear that Fuzz and Matt have taken such great care of your family. We look forward to working with you all again the future!

July 30, 2018

Not the fastest service. Shuttle driver was awesome. Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift al More

by dholtzmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Jul 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your candid feedback. We do apologize about your wait to meet with a service advisor and for your vehicle. We are in an extremely busy time of the year and the volume can get crazy! That being said, we know our customers' time is extremely valuable and we want to always make sure that our service advisors do everything in their power to provide a positive and friendly experience. We will discuss this with your service advisor. We hope to work with you again in the future for the opportunity to improve.

July 30, 2018

Oil change, tire rotation The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee More

by LindaS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Jul 30, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your kind and thoughtful review! We absolutely do care about our customers and we're glad it shows! We hope to work with you again in the future!

July 30, 2018

Professional Service Center Had our oil changed. Service was professional in every way. Very organized. Exceeded expectations. We dropped our vehicle off and they called when f More

by JuliaAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names of those who helped me.
Jul 30, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your kind review! We're glad we were able to exceed your expectations. We look forward to working with you again in the future!

July 30, 2018

Great Everyone greeted me with a hello and a smile!!! Great service, I was in and out in about an hour!!! Really took care of my car issues!! More

by MIDWESTTOUR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wahby, Melissa Perez
Jul 30, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your business!

July 30, 2018

Great service, great truck We traveled approx. two hours from central Illinois for a great deal, great service and a great truck. We talked via internet for a week and were a More

by 64Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray, Mike Gray
Jul 31, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad that Mike took such great care of your vehicle purchasing needs! Thank you for your business and we hope you enjoy your new Colorado for many years to come!

July 30, 2018

Frustrating! The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first pers More

by Theresa35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We have such a high volume that things can get a little crazy in our service department at times! We appreciate your understanding with that process. We always want to make sure to get our customers' approval on any work we do, including services normally packaged together. We appreciate your business!

July 30, 2018

Concerned, courtious ,efficient, prompt, knowable Impressed with overall personell, very e,ffi iet and knowable. From out of town and had battery issues. Will highly recommend your dealership. I may r More

by bschabbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't re all personel, but very knowable
Jul 31, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you for your business and your feedback! We sincerely appreciate your recommendation!

July 30, 2018

Fast, efficient, and friendly Making an appointment online was easy and readily available. My car was taken in as soon as I arrived for the appointment. Everyone I dealt with had a More

by bcforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Jul 31, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your business! We strive to provide an excellent service experience for our customers and we're glad that shows!

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