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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

November 22, 2018

Our 5th car from Jim Butler Once again excellent service from our salesman John Zensen. We love our new Malibu. The service dept is one reason we keep coming back. Kim Hausmann More

by Paul and Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in finance, John Zensen
Nov 23, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind review and repeat business! We sincerely appreciate that you've trusted us for your vehicle purchases & maintenance. We look forward to working with you for your next 5 cars and beyond! Safe travels.

November 22, 2018

Unethical at best Bought my truck at Jim Butler and have faithfully had it serviced there for 8 years and have been generally happy with my experiences. Brought it in More

by GuestAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names.. too frustrated
Nov 27, 2018 -

Jim Butler Chevrolet responded

Thank you for taking the time to speak with Theresa in our Customer Relations Department regarding your experience. We sincerely appreciate your loyalty to Jim Butler Chevrolet over the last 8 years and many service visits. We understand your frustration with the timing of these problems popping up, even though the oil change and headlight change were in different areas than the systems now showing areas. We hope that coming to an agreement regarding the discount on the diagnostic fee leaves a better impression of us. Please reach out to Theresa again if you ever have any problems in the future.

November 22, 2018

perfect Great service as usual; always timely and polite. Top notch people and skill. Report on service by electronic email save time and paperwork--follow u More

by billbenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Nov 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We sincerely appreciate your repeat business with us and we're so glad we continue to wow you in our service department! We're always here to help. See you next time!

November 22, 2018

My customer service Overall my experience was quite excellent. The staff was very attentive, courteous and friendly. I’m really happy with the purchase of my new Chevy More

by gleason_marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schneider, business manager, Alex Cox, John Zensen
Nov 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Marilyn! We're so glad our team really came together to make sure you were completely satisfied with your Equinox purchasing experience! We are always here to help in any way we can. Thanks for being a part of the Jim Butler Family!

November 22, 2018

Butler is best Pass several other GM dealers on my way to get my Cadillac serviced at Butler. They are the best. Friendly, fair and responsive. Work done is alwa More

by timothycella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Timothy! We truly appreciate you literally going the extra mile to work with us! We think you're the best, too! We look forward to working with you again in the future. Safe travels!

November 22, 2018

2015 GMC Bill had recommended some standard services for my truck on my last visit and I couldn’t do it then. I was called and was asked about my trucks’ serv More

by swdelozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill from service
Nov 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We are so glad our recommendations helped you make the best decisions for getting your truck taken care of and that it is running much better now! We are always here to help. See you next time!

November 22, 2018

Looking for a truck 5 star dealership , knowledgable staff. Best prices around. ,very large selection of new and used cars and trucks, also I liked the no pressure atmosp More

by mike@baxtergardens.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley, Nick Mullen
Nov 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Mike! We're so glad you enjoyed working with us and checking out our huge selection & great prices in a customer-first environment! We're always here to help & look forward to seeing you next time!

November 22, 2018

Awesome From beginning to end was a great experience. Matt Vallee was my salesmen and he went to great lengths to make sure I got the deal I was looking for. More

by Dave Mieger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Nov 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review, Dave! We're so glad Matt to great care of you during your truck purchasing experience, from start to finish! We are always here to help! Safe travels & congratulations on your new truck!

November 21, 2018

Fast, great, competent staff and happy experience It was easy, fun and fair when I purchased the car from here. I loved the sales people there, and so did my two rowdy kids. They accommodated us and w More

by ACRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Chris Brinley
Nov 21, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

November 20, 2018

great job thank you so much for all the help it always a good experience and very respectful .I will be going back next time More

by cchbud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review and your business! We're so glad you had a positive experience with us and we look forward to working with you again next time!

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