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Jim Butler Chevrolet

Fenton, MO

4.3
7,990 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,990 reviews

January 22, 2019

Service Doug the service writer is always kind and makes things as easy as possible. While, making sure I know what's best for my car. So I can make sure that More

by Nonnasgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug K
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We're so glad you enjoyed working with Doug & we'll make sure to let him know he did a great job. We're always here to help! See you next time.

January 22, 2019

1st Oil Change I had a wonderful experience as always, short wait time, excellent service, and also received tire rotation and fluid check which I didn’t realize was More

by kimberlyautry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

January 21, 2019

oil change i have been to other chevrolet dealers for oil change etc.. when the job was completed my car was washed and vacuumed wasnt done here , not happy with More

by lhorton262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Reckert
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns. For oil changes/tire rotations, we simply have far too much volume to be able to complete a detail on every vehicle. This service is available upon request, but, as an alternative, we do provide every customer with a free car wash coupon upon check out. We hope that clears up any confusion and you enjoy your next visit with us!

January 21, 2019

Oil Change I had an appointment for an oil change & I was taken on time and it took a little over an hour, which I expected. Everything went well. Easy peasy! More

by Mowro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind words! We're glad everything went smoothly and as expected! We look forward to seeing you next time. Safe travels!

January 21, 2019

Awesome service. Thanks for helping me with my vehicle. You guys did a great job and I was really satisfied. Definitely will be back again. Thank you. More

by tiffanybau27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your business, Tiffany! We enjoyed working with you and we look forward to seeing you again! We're always here to help.

January 21, 2019

My car They had my car for 3 days in service. My car was in there for my rings and pistons. I had to do those 1000 miles test to find out what happen. Then More

by bagleyA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Mike Johnson
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. 3 days is a great turn around for such a big job! We would like to look into this situation further to get some more information with regard to the rental vehicle. It sounds like GM was able to assist you with the cost of the repair, but if they do that, they do not cover the rental, as is their policy. Unfortunately, we are unable to see your name to confirm these suspicions. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017 to discuss further.

January 21, 2019

Great experience The people at Jim Butler were so great to work with. They were friendly and attentive to us the whole time. I would highly recommend them to anyone lo More

by gtpinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Reckert, Mike Brewer
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and your recommendation! We're so glad that our team took great care of you! We look forward to working with you again next time!

January 21, 2019

Service man very fry and helpful. Service advisor kept me in the loop on what the status of vehicle was. Called daily with updates. Seemed very knowledgeable with what was the issu More

by SLDDIERKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad Mike took such great care of you for your visit with us and made sure that you were comfortable and fully informed throughout the process. You are absolutely welcome to request to work with him going forward and ensure that you have all positive experiences going forward. We hope to work with you again.

January 21, 2019

New truck purchase I went to 3 dealers with intent to buy a truck, Jim Butler was the last. His deal beat all others, customer service was great and I recommend Nick Mul More

by magers918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Finance unsure if it was Brewer or Zarlingo., Nick Mullen
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Nick got the recognition he deserved. Hope to see you again in the future!

January 21, 2019

Oil change For The most part Jim Butler is awesome but this particular time was not that great I came in for an oil change and tire rotation and they never com More

by gmainedesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and repeat business. We're certainly concerned about work that you paid for not being completed. We take the reputation of the quality of our work very seriously. Unfortunately, we are not able to see your name to look into the matter further to see if there is another possible explanation, such as the technician already having a key that would work to service your tires. Additionally, if we did not complete this service we want to everything we can to make it right. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

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