Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,627 reviews

May 23, 2024

Great customer service, great pricing will definitely recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! More

by MARTINC.P2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 22, 2024

I had a good experience there and they were very efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. More

by mototom66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We are happy to have provided you with a great experience. If you are unsure about the damage to your vehicle, please reach out to our service manager directly at 314-274-1687, he will be happy to check the cameras for you.

May 22, 2024

Everyone is friendly. The ability to walk outside to get fresh air is great.Iis easy to get too. More

by jlreithmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 22, 2024

Prompt, courteous, easy to close out the service process. Appreciate the car wash voucher Overall, a good experience More

by ebugsym
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Great service! So convenient and easy to make an appointment. Will definitely be back in the future. More

by Ned Vele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 20, 2024

Service was quick and the tech I had did a great job! I am very satisfied! More

by Stengelc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Jim Voss
May 22, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2024

Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. More

by jprestidge135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our service director directly at mattb@jimbutlerautogroup.com.

May 20, 2024

They are very friendly, attentive, and nice in the service department. Don’t like the 2% upcharge for using a credit card. No one else has charged me this and I may rethink using them again because o More

by pmonte7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 20, 2024

The workers are friendly and do their job well. My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to More

by dhoffmeister0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time was not properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits in line for the next appropriate service technician. We hope that this information has shed some light on your concerns and sets your expectations for the next visit. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

May 19, 2024

Friendly staff, but poor communication with customer. I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several tim More

by ajwallach22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
May 22, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that the communication ball was dropped. I will be sure to speak with our service manager regarding this. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

...
75
...