
Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great customer service, great pricing will definitely recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! More
I had a good experience there and they were very efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. More
Everyone is friendly. The ability to walk outside to get fresh air is great.Iis easy to get too. The ability to walk outside to get fresh air is great.Iis easy to get too. More
Prompt, courteous, easy to close out the service process. Appreciate the car wash voucher Overall, a good experience process. Appreciate the car wash voucher Overall, a good experience More
Great service! So convenient and easy to make an appointment. Will definitely be back in the future. So convenient and easy to make an appointment. Will definitely be back in the future. More
Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. Customer service staff is excellent but management is lacking and could use some training in customer service. More
They are very friendly, attentive, and nice in the service department. Don’t like the 2% upcharge for using a credit card. No one else has charged me this and I may rethink using them again because o service department. Don’t like the 2% upcharge for using a credit card. No one else has charged me this and I may rethink using them again because of this. But it won’t be due to their service people or service experience. Simply and economical decision. More
The workers are friendly and do their job well. My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to perform an oil change and a tire rotation and I don’t get my car back until 10 am?? Is that fair? Is it good “appointment” management? This isn’t the first time this has happened. The place is clean the people are great but appointments apparently don’t mean anything. Thanks, Doug More
Friendly staff, but poor communication with customer. I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several tim I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several times for an update (we needed our truck to move college kids back home, so I needed to know if I had to figure something else out if it wasn’t fixed in time. Did not receive a call back after I was told someone would call me. Ended up scrambling to figure out how to move my kids home, didn’t get the truck back until the following week. We traded our 150,000+ mileage truck in so we’d have something reliable and didn’t want to risk breaking down…that plan backfired! More