Jim Butler Chevrolet

The workers are friendly and do their job well. My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to perform an oil change and a tire rotation and I don’t get my car back until 10 am?? Is that fair? Is it good “appointment” management? This isn’t the first time this has happened. The place is clean the people are great but appointments apparently don’t mean anything. Thanks, Doug More

Service was quick and the tech I had did a great job! I am very satisfied! I am very satisfied! More

Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. Customer service staff is excellent but management is lacking and could use some training in customer service. More

Friendly staff, but poor communication with customer. I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several tim I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several times for an update (we needed our truck to move college kids back home, so I needed to know if I had to figure something else out if it wasn’t fixed in time. Did not receive a call back after I was told someone would call me. Ended up scrambling to figure out how to move my kids home, didn’t get the truck back until the following week. We traded our 150,000+ mileage truck in so we’d have something reliable and didn’t want to risk breaking down…that plan backfired! More

Quick and easy process. Everything went smooth 10/10. Couldn't ask for a better experience. Everything went smooth 10/10. Couldn't ask for a better experience. More

This is the first time we have used Jim Butler. Everyone was friendly, we will definitely go back! Everyone was friendly, we will definitely go back! More

Was greeted with a very friendly smile from Kim. She was very nice and helpful. No complaints. She was very nice and helpful. No complaints. More

Bryan was a phenomenal help as we made the decision on which vehicle to purchase. He was knowledgeable, not pressuring, and very thorough. Thanks Bryan! which vehicle to purchase. He was knowledgeable, not pressuring, and very thorough. Thanks Bryan! More

Justin was very helpful! The dealership is clean, and he showed us the different departments. The finance department was very smooth. I don’t remember her name, but she made The dealership is clean, and he showed us the different departments. The finance department was very smooth. I don’t remember her name, but she made the process quick, easy, and smooth. More

Great experience. Both Brian and the finance rep, Tara, made this easy and followed up to make sure I was satisfied. Both Brian and the finance rep, Tara, made this easy and followed up to make sure I was satisfied. More