Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
6,890 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 6,890 reviews

August 03, 2023

Ian Jackson, Sales Rep, was very friendly and helpful. The warrenty offered also helped make the sale. More

by bawilly77
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 02, 2023

I was happy with the way they helped with getting the transmission fixed in my Silverado More

by Cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
August 02, 2023

It was the very best experience I’ve ever had purchasing anything. Everyone was super friendly and my salesman went above and beyond! More

by ginger.paul68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brown Ries
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Helpful
August 01, 2023

I asked for the tires to just be balance not rotated due to them being rotated the previous week. I then had to rotate them back after I left wasting my time. Also I was over charged talked to the rep Dalto More

by robertdunahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton, Robert Mason
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with our service manager regarding your concerns. Please look out for your refund. If your refund hasn't been processed by Friday, August 4th please reach out to me directly at toden@jimbutlerchevrolet.com.

Helpful
August 01, 2023

Jim Butler is our go to for car shopping. We love working with them, the staff is amazing. More

by LMK1022
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We hope to see you soon!

Helpful
August 01, 2023

Everything was well done and within the time that was quoted. Everyone was friendly and helpful. More

by sjdoll0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone, was super, don't know, any names
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Helpful
August 01, 2023

They are Easy to schedule with. I love the shuttle service, When in the waiting room, every employee that passed by me said hello! More

by jwmmlvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Helpful
August 01, 2023

I made an appointment well in advance. It took a week to make the diagnosis and repairs. Too long for my vehicle to be sitting at the dealership. The repair was satisfactory though. More

by swg5302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle wait for the next appropriate service technician. Your vehicle required a journeyman technician. Your vehicle was diagnosed by the third day it was in the shop. We hope that our efforts to improve are evident in future visits.

Helpful
August 01, 2023

Was easy to work with and had a really good deal on the Chevy Silverado 1500 More

by tgnifong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Helpful
July 31, 2023

Service I received was good and leaving I noticed my tires had a problem Jim Butler quickly corrected it Thanks I appreciate good service. More

by saintlouisauto_kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Aug 11, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

Helpful
1
...
84
85
86
...
689