Jim Butler KIA

Always receive great service and Keith makes sure that you get in for service in a reasonable amount of wait time. you get in for service in a reasonable amount of wait time. More

Great experience, wonderful customer service. Highly recommend the staff. Service appointments are always on time Highly recommend the staff. Service appointments are always on time More

Great experience! !! Jean was awesome and made sure I understood everything about the different models I was looking. !! Jean was awesome and made sure I understood everything about the different models I was looking. More

Keith is always very helpful and willing to assist with any questions. He listens and can suggest possible solutions. Very helpfu! any questions. He listens and can suggest possible solutions. Very helpfu! More

Justin was amazing to work with. He wasn’t pushy. He listened to what we needed and worked to find cars that would work. He was very attentive and detailed throughout the process. He wasn’t pushy. He listened to what we needed and worked to find cars that would work. He was very attentive and detailed throughout the process. More

Excited customer service! ! Very welcoming people! Keep it honest!!! Over the top service! Will definitely recommend! ! Very welcoming people! Keep it honest!!! Over the top service! Will definitely recommend! More

I had and oil problem with my 2020 Telluride starting in April of 2023. ( the engine was burning oil) I struggled to get anything accomplished with getting it fixed until the winter of 2023 and then Jim but April of 2023. ( the engine was burning oil) I struggled to get anything accomplished with getting it fixed until the winter of 2023 and then Jim butler had my car for 2.5 months and I just got it back May 3rd 2024 with some engine valve replacements. The next day after getting it back I noticed it had hail damage on the hood and the roof. ( there had been 2 major hail storms in the St. Louis area recently so I was not shocked). But the deal ship said NOTHING about the damage!! So strange!! Then I called and they didn’t even act shocked, barely said anything and definitely didn’t apologize!! The worst Service Ever! More

Didn't answer the phone or return messages. Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else di Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else discussed when appointments were made. Then told they'd need the cars longer to complete service that they promised would be done. Total disappointment. More

This has become our family car dealership. And we trust them to do all the service- even oil changes - because we know it will be done right. I appreciate and trust the service department to c And we trust them to do all the service- even oil changes - because we know it will be done right. I appreciate and trust the service department to check even the little things and keep my car running well. More

Great experience! !! Cheryl was awesome and made sure I understood everything about the different models I was looking at so I could make the right decision for my need !! Cheryl was awesome and made sure I understood everything about the different models I was looking at so I could make the right decision for my needs! More