Jim Butler KIA

Everything was excelent, attention and explanations were great! I really appreciatte your help and comprehension, great! I really appreciatte your help and comprehension, More

all staff was very friendly. I had to change my appointment and were very accommodating. Greatly appreciated. I had to change my appointment and were very accommodating. Greatly appreciated. More

Hunter was pleasant, helpful and knowledgeable. He responded to an email we sent about the vehicle we were looking for on his day off. He promised to work on it the next day and we heard from him b He responded to an email we sent about the vehicle we were looking for on his day off. He promised to work on it the next day and we heard from him by 10 AM, he had found a car at another dealership. Ironically, we had sent the same email to HW Kia, but Nick didn’t respond and that’s where Hunter found the Sorento. He’s, young, eager, pleasant and I’m sure will be a top selling salesman in the near future. More

Much improved from my recent experiences. Glad to see the change as I was not looking forward to coming. Glad to see the change as I was not looking forward to coming. More

I had to wait 5 weeks to get an appointment to get a recall faulty switch replaced on my Kia Sorento. After waiting a half hour I was told that it is recommended that I have my serpentine belt replaced recall faulty switch replaced on my Kia Sorento. After waiting a half hour I was told that it is recommended that I have my serpentine belt replaced because of mileage despite no cracks or wear and tear. I declined . After another half hour I approached Keith in service to see if my car was ready since I saw it sitting out on the lot. I was told yes but that they did not replace the faulty switch because they did not have the part in stock.😵‍💫That part should have been ordered when my appointment was made 5 weeks earlier and have had my name on it and date of scheduled repair. Now I have to drive back with my disabled husband for another appointment whenever the part comes in. For us that is an hour and a half round trip. This is ridiculous! More

They were great they helped my family and myself get in a reliable car that fit our needs.. They were great all the way around.. reliable car that fit our needs.. They were great all the way around.. More

Everyone was great! Jake (Finance), Masseym (sales), everyone on the sales floor was very attentive. Jake (Finance), Masseym (sales), everyone on the sales floor was very attentive. More

The salesman was easy to work with and understood my requirements. A pleasure to deal with. requirements. A pleasure to deal with. More

Jim Butler has always been very nice even though we didn’t buy our 2 Kia Sorrento there. Jonathan was very nice and helpful. We’ll come to Jim Butler first when we start looking for our next vehicle. didn’t buy our 2 Kia Sorrento there. Jonathan was very nice and helpful. We’ll come to Jim Butler first when we start looking for our next vehicle. More

I would recommend anyone looking for a KIA to head to Jim Butler and check them out. Butler and check them out. More