Jim Butler KIA

I have always liked these service dept guys from the beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Ke beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Keith is the best communicating and spot checking . More

Keith is and always has been great in his role. He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awe He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awesome as well and I've been with them since 2009, so NOV 2023 my wife traded her 2019 Sorento in and we bought 2 brand new cars that we love. More

Always great service and friendly, helpful staff. Keith easily explains what needs to be done. He was able to get me in quickly when it was apparent my car needed new tires. Keith easily explains what needs to be done. He was able to get me in quickly when it was apparent my car needed new tires. More

Lack of communication has been an issue. Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are wa Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are waiti g in the area) and we still haven't heard 2 hours later. When WE call THEM only to find out there is a problem. That is just the tip of the iceberg. More

Good selection of vehicles, "decent" prices but beware once you enter the finance office. We have EXCELLENT credit and was tagged with an almost 7% rate on a new vehicle. They "claimed" Kia Finance was th once you enter the finance office. We have EXCELLENT credit and was tagged with an almost 7% rate on a new vehicle. They "claimed" Kia Finance was the only company that we could go through. Interesting..... And definitely watch out for the big extended warranty pitch they pressure you with. Interesting how we were able to refinance this loan at our local bank for 4%. Beware. More

Imagine a car dealership refusing to sell a Car to you. It happened at Jim Butler Kia. They assumed I was flipping Tellurides and management refused to sell a Telluride to me. I just thought I would share It happened at Jim Butler Kia. They assumed I was flipping Tellurides and management refused to sell a Telluride to me. I just thought I would share this experience with everyone being I was going to pay cash and did not need financing. Even if I was flipping Tellurides that should not make a difference. Shame on you Jim Butler Kia. More

Nick P. Is amazing to work with I have been dealing with him for over 10 years and purchased many cars with him..please stop in and give them a try they wi Is amazing to work with I have been dealing with him for over 10 years and purchased many cars with him..please stop in and give them a try they will handle all your needs….. More

Nick P. Is amazing to work with I have been dealing with him for over 10 years and purchased many cars with him..please stop in and give them a try they will Is amazing to work with I have been dealing with him for over 10 years and purchased many cars with him..please stop in and give them a try they will handle all your needs….. More

Its not what you do when deals go smooth, it is what you do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! More