Jim Butler KIA

Keith (service mgr) is the Best Ever!! I have to tell you that this dealership's service is top notch! They are all pleasant individuals for sure. Just know that Keith is the best at taking I have to tell you that this dealership's service is top notch! They are all pleasant individuals for sure. Just know that Keith is the best at taking care of his customers. Of which, I am one. He makes me feel like I am important and treats me like everyone wants to be treated. With respect. Respect for me personally but most of all respect for my time. Please give him a raise to make sure he stays with you. (No he did not pay me to say this...he has no idea I am doing this) David Cloud More

great servive I was greeted by John Williams Jr. as soon as I walked into the dealership. He made the entire experience comfortable and quick. He listen and gave me I was greeted by John Williams Jr. as soon as I walked into the dealership. He made the entire experience comfortable and quick. He listen and gave me just what I asked for and more. I left with a loner while they finished getting my car ready. John drove my new Kia Sorento out to my house and showed me how the features worked . I was very-pleased by the professionalism and friendliness of John and all the staff that I met in this process. I like my new car. Thanks much--Jack More

Nate Thomas was great what a joy! The Finance man was very knowledgeable enjoyed the process and all the sales folks were good,butt Nate took the bull by the horns got it done.thanks t The Finance man was very knowledgeable enjoyed the process and all the sales folks were good,butt Nate took the bull by the horns got it done.thanks to all More

ON TOP OF THE WORLD!!!!!!!!!!!!!!! This is my first brand new car, my first Kia and the first time I have leased a vehicle. I was so nervous about the leasing program and was uncertain This is my first brand new car, my first Kia and the first time I have leased a vehicle. I was so nervous about the leasing program and was uncertain if this was the right time for me to make this big of a commitment. When I got to Jim Butler Kia in Chesterfield and had a seat to speak with Jim Douglas my nerves were immediately set at ease. He is the most personable, uplifting and upfront sales person I have EVER had the pleasure of dealing with and he made this transition the MOST positive experience I have ever had. He makes you feel like you are a friend that he has known forever and he never once pressured me into anything (like most salesmen do). He was patient with me throughout 10,000 questions and never made me feel like I was a bother and for me that is worth its weight in gold. I will most definitely be spreading the word about Jim as well as the entire staff at Jim Butler Kia in Chesterfield. They are the most positive, happy and accommodating team and they work magic together. Its a beautiful thing that you must experience for yourself if you are in the market for a new or used vehicle. I promise you wont be disappointed!!!! More

The most enjoyable car dealership experience! Nate and Justin went above and beyond to make my experience getting my first car memorable. They were accommodating in answering all questions and ma Nate and Justin went above and beyond to make my experience getting my first car memorable. They were accommodating in answering all questions and made the process simple and stress-free as possible. Nate...what a guy! So much energy and enthusiasm; he is a star in delivering exceptional customer service..it was a pleasure working with him. Justin went the extra mile when it came to my financial needs. He put together the most affordable option for me... I'm so appreciative! More

Sales staff and service department Nate Thomas, sales person, was truly a joy to deal with. Never had so much fun buying a car. The service department is unsurpassed. There is none bett Nate Thomas, sales person, was truly a joy to deal with. Never had so much fun buying a car. The service department is unsurpassed. There is none better. More

Not your typical car dealership experience- I saw a car online, called the dealership on a Saturday and spoke with John Williams. On Monday I drove it home. That beautiful KIA blue, turbocharged I saw a car online, called the dealership on a Saturday and spoke with John Williams. On Monday I drove it home. That beautiful KIA blue, turbocharged, navigation; Loaded. Just what I was looking for. John was friendly and professional. He answered all my questions and I drove the car without waiting. Everyone there did what they said they would do. I got more for my trade in than I thought I would. No pressure. No surprise fees or nonsense. Just personalized service. The only surprise was that I got more than I expected: A lifetime warranty on the engine & drivetrain, including the turbocharger. Included. Not from Kia. From this dealership. (I have been in other dealerships who offered that as an expensive add on.) I would highly recommend this dealership to anyone. Ask for John Williams. More

These guys go above and beyond I worked with Jordan on the sales side and Justin in finance. Both did a great job answering all of my questions and making this a great experience. I worked with Jordan on the sales side and Justin in finance. Both did a great job answering all of my questions and making this a great experience. Jordan was very knowledgeable of the car I picked out and did a great job of talking me through the features. When I stopped in two days later with more questions, Jordan wasn't in yet. So Don Wright stepped up and helped me as if I had purchased the car from him. He walked me through more questions I had on the electronics, and when I was done he helped me get the car in for a quick car wash. These guys really do go above and beyond to make a normally stressful experience a very pleasant one. I will be recommending them to my friends and family and hope to do more business with them down the road. Great job guys! More

Wonderful! I worked with Nate Thomas and he was great! Everything was so simple and convenient! Would highly recommend his service and will work with him in the I worked with Nate Thomas and he was great! Everything was so simple and convenient! Would highly recommend his service and will work with him in the future! More

I couldn't have asked for better. I worked with Nate Thomas and Kyle (Finance Manager). I recently filed bankruptcy, When I say recently, I filed 2 weeks ago. My car was absolutely fal I worked with Nate Thomas and Kyle (Finance Manager). I recently filed bankruptcy, When I say recently, I filed 2 weeks ago. My car was absolutely falling apart so I went to Jim Butler Kia in Chesterfield and Nate and Kyle gave me my options. What impressed me the most is they didn't give me a sales pitch. They didn't sell me hopes. They told me straight forward what I am looking at and laid it all on the table for me. Nate worked extensively to get me into a vehicle I wanted. Mind you, it wasn't what I came in for. I came in for a vehicle that was way out of my range. I did on the other hand get an amazing vehicle that I am very happy with. TOP IT OFF, I received a call this morning from Kyle. He continued to work with the bank even after I bought the vehicle. I am going back in today to resign some paperwork because Kyle was able to get the Payments and Interest even lower. That is dedication. Nate and Kyle had the sale. There was no reason to continue to work on everything but they did. I would recommend Nate to anyone that is looking for a vehicle. He doesn't BS you and he will go the extra mile to get you into a vehicle that you want! More