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Jim Butler KIA
Chesterfield, MO
2,817 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,817 reviews
February 16, 2026
The waiting area was clean and neat and the free coffee and bottles water was great.. The new remolded is very nice and bottles water was great.. The new remolded is very nice More
by jmackx1
Verified CustomerEmployees Worked With
February 16, 2026
When I arrived for my service appointment I was courteously greeted. The service representative made sure that they were taking care of everything . The service was completed in a timely manner and courteously greeted. The service representative made sure that they were taking care of everything . The service was completed in a timely manner and my vehicle had ben washed. More
by richardvoelker749
Employees Worked With
February 16, 2026
Great service! Paid for an uber to get lunch while we waited for our oil change! Paid for an uber to get lunch while we waited for our oil change! More
by annalt12
February 13, 2026
Doug was very professional and knowledgeable, it made for outstanding visit. Thank You Jennifer Robinson outstanding visit. Thank You Jennifer Robinson More
by jenrob27
Employees Worked With
Other Employees :
Cheryl Cooper was my Sales Person, good experience.
February 12, 2026
The service was performed quickly and done well. And the coffee machine now has Chai latte as a flavor choice. And the coffee machine now has Chai latte as a flavor choice. More
by pcgg44
Employees Worked With
February 12, 2026
Overall the service was great. The people are friendly and are willing to answer any questions you have. The people are friendly and are willing to answer any questions you have. More
by kendick
Employees Worked With
February 11, 2026
This was a very smooth transaction. They were very easy to work with, and I will be purchasing through them again. They were very easy to work with, and I will be purchasing through them again. More
by Joseph Chase
February 11, 2026
Great service, great people Thank you! Fast! All my questions were answered, amazing service department Fast! All my questions were answered, amazing service department More
by jgerwitz
Employees Worked With
February 09, 2026
My Kia overheated and was towed to this location on a Thursday morning and they were aware it was coming. It wasn't until a full week later the next Thursday they worked my car in and completed diagnosti Thursday morning and they were aware it was coming. It wasn't until a full week later the next Thursday they worked my car in and completed diagnostics. Which then turned out to be something I could claim as comprehensive coverage on my insurance. The insurance adjuster called Kia at 8:04 AM that Friday leaving a voicemail as they needed pictures before approving an estimate. Kia did not provide pictures to my insurance until the following Monday. Insurance approved to cover the full amount, so then parts were ordered. My car finally was repaired and ready for pickup end of day Thursday. This was a total of 2 weeks! At pickup Doug gave me a stapled piece of paper with the total line amount. Because they charge 2% fee on credit cards I brought a check. I wrote the check out for the amount that was shown and a few minutes after leaving he called to say I wrote the wrong amount. My amount matched what was listed on the front page as total, but he then tells me I needed to flip all the way to the back page for the "true" total which he NEVER presented to me. So ended up having to use a card and pay $35 in fees. Next time they should be very clear on how much is owed especially when writing a check. I've never been to this location so if I ever need to be towed in the future I will most definitely go to a different Kia dealership. This was an unpleasant experience start to finish. More
by ABURGENER
