Jim Butler KIA

Friendly staff. David went out of his way to ensure my purchase was the car I wanted keeping me in my budget. Thanks. David went out of his way to ensure my purchase was the car I wanted keeping me in my budget. Thanks. More

Recommend service center: MAYBE- not yes and not no. Had car in for oil change and emissions. Second time in a row the appointment time was wrong! After service I noticed a red box checked indicating "i Had car in for oil change and emissions. Second time in a row the appointment time was wrong! After service I noticed a red box checked indicating "immediate attention". The attendant missed it and only saw it when I brought it to her attention. I was then told that the technician left for the night so repair could not be done now. I asked if it was okay to drive my car then. I was told I would have to bring it back, the first date mentioned was in September! This seemed outrageous for an item marked "immediate attention". At this point Christina said she would talk to her manager about fitting me in sooner. She called me at home later to say they could complete the repair 2 days later- which they did. So...not the best experience. I have been a loyal customer for almost 8 years. Keith Sutton has always been exceeding helpful but lately it seems the service department as a whole has been deteriorating. More

GREAT SERVICE CHRISTINA WAS AUSUMAND KEPT ME INFORMED WOULD RECOMEND ALWAY A GREAT EXPERENCE IN SERVICE WOULD RECOMEND ALWAY A GREAT EXPERENCE IN SERVICE More

Rodger Hartman was great and really made the process easy! He made the process go very smoothly. I love my new car! easy! He made the process go very smoothly. I love my new car! More

My sales man Tyler was the best and the customer service was perfect. Thank you Tyler was perfect. Thank you Tyler More

Katye exceeded all expectations when it came to making me feel comfortable and heard while trying to find a car. My overall experience was great; everyone was so nice! I’d recommend Katye and Jim Butler Kia feel comfortable and heard while trying to find a car. My overall experience was great; everyone was so nice! I’d recommend Katye and Jim Butler Kia to anyone I know looking for a new ride. More

Jonathan was very nice, he is a hard worker, and set me up to get back to work , and I appreciated that .. Im not really verbaged in all the auto jargon so I was a miss a bit and it all worked out... thank up to get back to work , and I appreciated that .. Im not really verbaged in all the auto jargon so I was a miss a bit and it all worked out... thanks again .. I like the entire staff More

Keith Sutton is Jim Butler Kia. He is professional, knowledgeable and a strong individual. He has followed the service of this car since it was new, never pushes anything. He is professional, knowledgeable and a strong individual. He has followed the service of this car since it was new, never pushes anything. More

First of all I was impressed with how clean it was. I was greeted right away by Vernisha. She was a delight. My salesperson, Cheryl, was the nicest, most knowledgeable salesperson I'd encountered in th I was greeted right away by Vernisha. She was a delight. My salesperson, Cheryl, was the nicest, most knowledgeable salesperson I'd encountered in the 50 years I've bought cars. The Scotts (Mgr and Finance), Keith (and others) in service were all very nice and made this expensive purchase less painful (well maybe not finance 😉) Great team with which to work. More

Dave was fantastic! The dealer had plenty of models to test drive. I didn’t feel pressure at any point. Dave went and found the model and color I wanted!! The dealer had plenty of models to test drive. I didn’t feel pressure at any point. Dave went and found the model and color I wanted!! More