
Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,429 reviews
Great service while I waited and kept me posted . He also updated service bulitans and recall He also updated service bulitans and recall More
Prompt, efficient service, friendly personnel. We were pleased with the service that was provided to us We were pleased with the service that was provided to us More
I had Justin Willis as my salesman. He was great to work with. Definitely would recommend working with Justin. He will be my go to on my future purchases. He was great to work with. Definitely would recommend working with Justin. He will be my go to on my future purchases. More
Roger was extremely attentive to all of our questions and requests throughout the process. Great salesman, 4th car lease / purchase with him. requests throughout the process. Great salesman, 4th car lease / purchase with him. More
The service performed was great, very nice people. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. The other issue is the communication on how many miles between oil changes. We were told by service a couple months ago we could wait till 8,000 miles, or we would have brought in much sooner. Then when we arrived, the service representative said 3,000 miles. The sticker they put on the window was for the next oil change in 3,000 miles. But the info at the dealership states 5,000 miles. So, which is it? More
Jean was extremely attentive to all of our questions and requests throughout the process, starting with our inquiry emails. I told Jean and Scott we were not interested in a long, drawn out, haggling back-a requests throughout the process, starting with our inquiry emails. I told Jean and Scott we were not interested in a long, drawn out, haggling back-and-forth process. We arrived at a fair process quickly. I think we were at the dealership less than four hours before walking out with our new Sorento. More
It’s a busy place and everyone is smiling and takes the time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to attend to later. Definitely be returning. More
I've used this dealership since I bought my Kia. I've always felt taken care of, and never taken advantage of. Highly recommend I've always felt taken care of, and never taken advantage of. Highly recommend More
My settings were not the same, I had other appointments and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does custom and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does customers receive and hear about discounted service rates? More