Back

Jim Butler KIA - Service Center

Chesterfield, MO

4.5
812 Reviews

812 Reviews of Jim Butler KIA - Service Center

Sort by
May 26, 2025

Friendly and attentive to the needs of others. Would be nice to have a loaner car available to me for the 2 hour wait time. I was told when I purchased my car from Rodger that I would have a loane More

by juliamilano61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Always have a good experience there. Keith was great and responded quickly to my text. Thank you! More

by ericablon
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Paul did a great job. He is definitely an asset for your dealership. I would recommend Jum Butler KIA. More

by jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

They did the work timely and kept me informed of what was being done. When it was finished they explained everything and informed me of a new recall. They said they would order the paart and then let me know More

by pswanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I received fast and friendly service. The service department was great to work with. I will definitely be back. More

by tammie.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

This dealership is one of the best I’ve experienced. All the employees were knowledgeable and friendly. I wouldn’t want to go any where else. The department was very clean and the waiting area was comfo More

by paula.3089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very professional! From shopping to purchasing the experience was top shelf and would definitely recommend family and friends to shop for new vehicle More

by joe.sakofske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Loraine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

So far so good. Good buying experience a few months ago and the first service visit was pleasant and professional. More

by 1dagklg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Ruebling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Visit Jim Buttler to get the best deal and experience, you won't regret it, they are very different More

by alimwete199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jb
May 22, 2025

The car broke down within 7 days of owning. I had to pay for the tow and they said I need to put it on my insurance. Insurance said the dealer needed to cover it. More

by ianmdarnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Do
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...