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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
765 Reviews

765 Reviews of Jim Butler KIA - Service Center

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April 28, 2025

Super fast and friendly service! Keith greeted me right away and the service was super quick! More

by megan.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Paul was so helpful. Still waiting to hear back on a couple claims that had to go for approval. Great customer service. More

by kwisemantx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Always welcoming and take the time to tell me about my car needs right wayz More

by alice.wise1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

My oil change was done quickly. The service advisor was friendly and helpful and made sure everything was satisfactory. More

by carriemgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Service was timely and everyone was helpful and friendly. It just took more than 6 weeks to get in with an appointment, which I wish wasn’t the case. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Staff was very friendly, helpful and prompt. My vehicle was completed in under one hour. More

by jake.bauer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

This dealership has great customer service all around, very nice and easy going for anything I’ve had to do here. More

by MORRISON1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Jonathan was excellent! I felt he went above and beyond for my small special accommodation request. It helped me out a lot! My services were completed to expectation. Thanks More

by BThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great experience everybody was friendly and my salesman got me what I wanted. I’m and out 😎 More

by whlocke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayssoum
April 23, 2025

Everyone in the service department was very professional, knowledgeable and courteous. Jonathan made sure I knew what was happening throughout the process. The waiting area was clean and pleasant. More

by penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach McDermott
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