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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
765 Reviews

765 Reviews of Jim Butler KIA - Service Center

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April 23, 2025

Jonathan did a great job checking me in and was very friendly and professional. He explained what they were going to be doing for my first oil change. More

by 5jardd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Keith was extremely professional and courteous. He kept me up to date on my vehicle’s status and explained what the issue was and what the repair options were. More

by John H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

The dealership is remolded clean and welcoming. The waiting area is well laid out and provides a great workspace. More

by John P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Service was great. The service personnel was very helpful and accommodating. our experience there was great. More

by jpminor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

The service from start to finish was amazing. I always trust my car in their hands More

by dmathieson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Keith Sutton in service is very polite and accommodating. I recently had issues with a recalled part—I was very anxious after my car lost power and the flashing orange motor indicator appeared on my dash. More

by Brenda Ray-Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee who directed my call directly to Keith as requested
April 19, 2025

Great service, friendly people, amazing environment. Zach McDermott made my first car purchase fantastic and also made my family very comfortable! More

by kalan.uzell.harwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Always Friendly and ,informative . Timely manner in getting work done. Always answers my questions if I need help More

by dllatm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The staff and service were awesome. They cleaned my car and fixed the extra issues that I had as well More

by dorothywyatt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Easy to deal with have never felt like I’ve been taken advantage of like I have at some dealers More

by debanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl cooper
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