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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

March 21, 2017

Excellent service We received excellent customer service from Cliff Webb in the service department and Ravi Gowda in sales. Both worked hard to ensure we got the best More

by The Vals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

Jim Coleman Honda responded

Thank you for the 5 Star review!! We appreciate your business and are so happy to hear that Cliff and Ravi took great care of you! We hope you continue using us for your future car buying needs.

March 19, 2017

Recall to replace the air bag inflator. Had a recall on my 2009 Honda for the replacement of the air bag Inflator. Every one at the dealer ship was efficient and very personable. In and ou More

by Carol Bauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 29, 2017 -

Jim Coleman Honda responded

We are so happy you had an excellent experience, Carol! Drive Safe!

March 18, 2017

Exceptional Service! This dealership in itself was the most professional, competent and friendly dealership I have ever been to. It is so apparent that they are customer f More

by gchavan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Jim Coleman Honda responded

If there was an award for the nicest review ever you would totall get it gchavan4! Thank you so much for taking time out of your day to leave us such an awesome write up. We think of our guests as family, and we are so happy that you left feeling that way. Drive Safe!

March 13, 2017

Tire puncture Excellent customer service from the service representative Sam wu. who indeed provided excellent service information every step of the way at the ti More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Jim Coleman Honda responded

Sam is one of our best employees at Jim Coleman, always giving all of our guests excellent customer service! Thank you for taking the time out to leave a review, drive safe!

March 10, 2017

Friendly, competent staff and excellent service. I've purchased several cars from Jim Coleman Honda. Their service quality is excellent and the service advisors keep you informed about progress as t More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Jim Coleman Honda responded

We're so happy that you got the whole Jim Coleman experience, Steve! Friendly, quick, and competent service is exactly what we strive to give each guest. Drive Safe!

March 09, 2017

Excellent customer service Thanks once again to Johnny Hernandez and his boss Rick, I drove away in a nice vehicle! Whatever your problem may be, they'll try to figure it out fo More

by Drcarter060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gysel, Johnny Hernandez
Mar 29, 2017 -

Jim Coleman Honda responded

We are so happy you were able to drive off the lot in your dream car! We can't wait to help you with whatever your next car need may be, drive safe!

March 09, 2017

Not pushy. I dont do high pressure sales. I come informed and will walk out tge door if I feel pressure. Of course they try to negotiate, its a car deakership More

by joeyd56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
Mar 29, 2017 -

Jim Coleman Honda responded

Thank you for the awesome review, Joey! We pride ourselves on being quick and efficient at Jim Coleman! Drive Safe!

March 04, 2017

Awesome experience Never felt pressured into buying. I was shown how to work everything in my vehicle. Great customer service and friendly environment. Ken took good car More

by Army medic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Williams, John (finance)
Mar 28, 2017 -

Jim Coleman Honda responded

Thank you so much for making us a part of your daughters big surprise! We are all about family here at Jim Coleman. Drive Safe!

March 03, 2017

I applaud the sales and service for their professionalism Every time I bring my vehicle in for service I am greeted, truly, more then just a welcome guest and more as a member of the of the family. Always More

by james thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richmond Lee, Steve Seely, Lonnie Mazza
Mar 28, 2017 -

Jim Coleman Honda responded

Thank you so much James! We appreciate your business, because you ARE family! We can't wait to see you soon. Drive Safe!

March 02, 2017

I appreciated the courtesy with which I am treated. My experience with Jim Coleman Honda has always been positive. The service is completed in a timely manner, everything done is explained and no work i More

by MJELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Worthingtom managed my service visit on March 1. He was professional and courteous in every way and answered all my questions to my satisfaction.
Mar 28, 2017 -

Jim Coleman Honda responded

Thanks so much MJELT for leaving such an awesome review! We always try to make our guests experience as quick and painless as possible! We can't wait to see you again soon, Drive Safe!

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