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Jim Coleman Honda

Clarksville, MD

4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

October 19, 2016

oil change I went to for the first time oil change since I bought the new car with the dealer. Tim is my service person. I am completely happy with the servic More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the shuttle driver on 10/14/2016 8:00 a.m.
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks for your review, Susan. Our Service Department strives to go above and beyond customer expectation, at every maintenance visit. You won't regret your decision to chose the Jim Coleman Honda Service Department! We are eager for your next visit.

October 17, 2016

Great Experience I went in with the idea of a new car and left with a car that I'm in love with. The whole team from sales to finance were great. More

by Zavey927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richmond Lee
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks so much for the review. We're thrilled to hear that you left Jim Coleman Honda with a car you fell in love with! Our goal is to provide exemplary customer service throughout every aspect. Have a nice day.

October 15, 2016

Superb From the moment I made the appointment...discussing my issues with Aaron...being driven home and back by Frank, (who took me home first because my hus More

by Lisa McKillop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron - service and Frank- driver
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks so much for the great review, Lisa, we're thrilled to hear that you had a good experience and that you love your new Honda! At Jim Coleman Honda we strive to provide the best possible customer service, to each and every one of our customers. We appreciate your business. Take care.

October 15, 2016

Prompt service at a fair price. The service was done on time at the promised price. The personnel were helpful and friendly. I bought my car from this dealer 3-years ago and have fou More

by pirving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Oct 27, 2016 -

Jim Coleman Honda responded

Being consistently excellent is what we do best at Jim Coleman Honda! We always aim to provide the highest quality service and experience. We also boast a level of respect you won't find anywhere else. Please come back to us in the future for any of your vehicle needs; we'll be thrilled to see you again!

October 12, 2016

Always professional Purvis was my service advisor this trip and he was very helpful and informative. I appreciated getting my car checked over and the advice I received More

by janicebga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have worked with Jackie, Cliff, and Karen previously and all are super
Oct 14, 2016 -

Jim Coleman Honda responded

Thanks for sharing your experience with us. Purvis is always helpful and informative, making sure you get the best service possible when you visit Jim Coleman Honda. We're glad to hear that you were satisfied with the service we provided. If you need anything else, don't hesitate to give us a call!

October 08, 2016

Oil and Filter Change Got my oil and oil filter change because I needed to and Purvis was very friendly and helpful. He told me what was being don and if anything else came More

by rtsang8321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2016 -

Jim Coleman Honda responded

We really appreciate you sharing your experience at Jim Coleman Honda with us. We owe a special thanks to Purvis for providing outstanding service by the sound of it as well. We're always happy to help and wish you all the best!

October 07, 2016

Over the top My experience was over the top. My car salesman was very professional, kind, and cared about what I wanted as well as the staff I came in contact wit More

by Outstanding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bowie, Terri Oscar, and Rajni
Oct 14, 2016 -

Jim Coleman Honda responded

We're extremely pleased to read your review! Thank you so much for choosing Jim Coleman Honda. We really appreciate mentioning what your salesperson Sam did to help you along the way as well. It is incredibly rewarding for us to know we were able to provide you with an all around great experience and we wish you all the best with your new vehicle!

October 05, 2016

Acura Service and accurate price Top notch serve for my Acura. Tim Murray and his crew are truly the best Honda has to offer. Would bring it again for them to take care of and keep ma More

by 3coolbeanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Seely, Lonnie Mazza
Oct 06, 2016 -

Jim Coleman Honda responded

Thanks for the great review! We're pretty proud of Tim and the rest of the team here at Jim Coleman Honda. Maintaining your vehicle and providing top-notch service is the watchword here, and we're glad you has such a great experience. Come again soon!

October 04, 2016

Service Jackie was great, very helpful. disappointed that there were greasey hand prints on our back seats. Seems like there may be an oversight on detail More

by Lesleyg38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 06, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to leave us a review. While it's great to hear that Jackie was great and very helpful, we do want to apologize for any hand prints on your back seats. We always do what we can to make sure everything is perfect for our customers, and clearly there was an oversight in this area. We hope that your experience was still a great one. Thanks again!

October 04, 2016

Professional and accommodating I'm the first to admit that I'm a skittish car buyer. I don't like spending large sums of money and feel overwhelmed with all the decisions. I came More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger, John Panetta
Oct 05, 2016 -

Jim Coleman Honda responded

Thank you so much for your review! At Jim Coleman Honda, our goal is to see you walk out the door with the vehicle of your dreams, and have an enjoyable experience picking one. its great to hear Richard and John were so helpful, and that your vehicle was everything you thought it would be. Be sure to recommend us to your friends!

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