Jim Coleman Honda - Service Center

Pricey; Friendly; Don’t always comply w/sales promises I bought a CRV from Jim Coleman 5 years ago and joined their President’s Club. One of the advantages of the club was a coupon good for a free loaner i I bought a CRV from Jim Coleman 5 years ago and joined their President’s Club. One of the advantages of the club was a coupon good for a free loaner if the service value exceeded a certain amount. When I was having service done that exceeded the amount, I was told I couldn’t get a loaner car because the amount was insufficient. I fought for it and got it but was annoyed nevertheless. I was also told by my salesperson that my first update to the navigation system would be free. That turned out to be false. And service for anything is very pricey. Not likely that I’ll purchase another vehicle from this dealership More

Excellent Customer Service My service experience was excellent. When my car needed to be kept longer to complete the service, I was quickly provided with a service loaner, and My service experience was excellent. When my car needed to be kept longer to complete the service, I was quickly provided with a service loaner, and Mr. Garza was professional, courteous and knowledgeable. More

Honda Service Cliff Webb is a great service advisor; I trust his judgment on auto maintenance; he's the reason I purchased a second Honda at this dealership. Cliff Webb is a great service advisor; I trust his judgment on auto maintenance; he's the reason I purchased a second Honda at this dealership. More

Great experience Great service and nice waiting room. I always feel confident that any work done on my car is done well and at a reasonable price! Everyone is friend Great service and nice waiting room. I always feel confident that any work done on my car is done well and at a reasonable price! Everyone is friendly and attentive as well. More

Exceptional! Mr. Wu was EXTREMELY helpful in addressing issues with my car that I wasn’t aware of. He also helped advise me on how to change my brake light bulb a Mr. Wu was EXTREMELY helpful in addressing issues with my car that I wasn’t aware of. He also helped advise me on how to change my brake light bulb after I’d already purchased the bulb from parts. Mr. Wu also informed me of an airbag recall I wasn’t aware of and had it serviced during my visit. Grant Guzzone was also VERY helpful in setting me up with a loaner car. Both were very professional and represent Jim Coleman Honda well; the best all around service visit I’ve had since acquiring my 2010 Honda Civic. More

TOOK GREAT CARE F ME PURVIS DID A WONDERFUL JOB TAKING CARE OF ALL OF MY CAR NEEDS. DEFINITELY COMING BACK FOR SERVICE. TRUST THIS DEALERSHIP AND THAT IS IMPORTANT. PURVIS DID A WONDERFUL JOB TAKING CARE OF ALL OF MY CAR NEEDS. DEFINITELY COMING BACK FOR SERVICE. TRUST THIS DEALERSHIP AND THAT IS IMPORTANT. More

Always excellent Tim Murray always makes the service experience easy. Work is timely completed and done right the first time I would recommend Jim Coleman Honda for se Tim Murray always makes the service experience easy. Work is timely completed and done right the first time I would recommend Jim Coleman Honda for service More

A12 maintenance nice experience and technician is very knowledgeable. He also recommended to 4 years maintenance package to save money. By using this package, it cut nice experience and technician is very knowledgeable. He also recommended to 4 years maintenance package to save money. By using this package, it cut the cost more than half. More

Wonderful Experience I brought in new Honda after Purchasing from another Honda Dealer but always brought my two door Honda there for servicing and I must say the experien I brought in new Honda after Purchasing from another Honda Dealer but always brought my two door Honda there for servicing and I must say the experience at Jim Coleman is so friendly and not have to wait long. Highly experience personnel and always eager to help. More

Older Honda Pilot needed a major repair My service manager, Purvis Burke, has been very helpful in keeping my 04 Honda Pilot in excellent and most importantly, a safe running condition with My service manager, Purvis Burke, has been very helpful in keeping my 04 Honda Pilot in excellent and most importantly, a safe running condition with his recommendations. More