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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,430 Reviews
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. As the winner of the Customer Focus award by General Motors in 2022, Jim Ellis Buick GMC Atlanta was recognized for stellar customer service to new and existing customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,430 reviews
December 07, 2018
Great people and service It was a very good experience in that you have the best people and the largest selection. Would recommend to my family and friends. You are profession It was a very good experience in that you have the best people and the largest selection. Would recommend to my family and friends. You are professional grade! More
by leslie13
Verified Customer
Helpful December 06, 2018
Positive oil change experience Made an appointment for regular oil change maintenance. My car was taken quickly and returned to me in about an hour. I asked that the car be run th Made an appointment for regular oil change maintenance. My car was taken quickly and returned to me in about an hour. I asked that the car be run through the car wash, and the service adviser complied graciously. More
by POLLY10
Employees Worked With
Brandon Cannon
December 06, 2018
Very pleased with the service! I'm very satisfied with the customer and mechanic service I find at this dealership; friendly and professional; and also the waiting room area is very I'm very satisfied with the customer and mechanic service I find at this dealership; friendly and professional; and also the waiting room area is very comfortable and adequate to let me keep working in my computer while my truck is bein serviced. More
by Andres
Employees Worked With
Cortez Heath
December 04, 2018
Excellent I didn’t have an appointment yet they fit me in, got me in a rental car and repairs made completely hassle free! Their automated processes were helpfu I didn’t have an appointment yet they fit me in, got me in a rental car and repairs made completely hassle free! Their automated processes were helpful! More
by KEMULLEN
Employees Worked With
I don’t recall
December 03, 2018
Great experience There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. Jo There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from. More
by Darylschuler
Employees Worked With
John "DOBS" Nadobny
December 03, 2018
Experience The experiences was great. The service was excellent. I did not have to wait long. John explained what my car needed for the next service date. The experiences was great. The service was excellent. I did not have to wait long. John explained what my car needed for the next service date. More
by CRBURNETT63
Employees Worked With
Tom Rickard, Nicole Quinones, John Anderson, Cortez Heath
December 01, 2018
Not that happy Ricardo and Anthony was great. But Michael Mills suck. First he gave me high interest rate. of 6.85 with a 785 credit score. He told me that what GM Ricardo and Anthony was great. But Michael Mills suck. First he gave me high interest rate. of 6.85 with a 785 credit score. He told me that what GM financial was giving. turn out that was a lie. They told me they just approved me the dealership set the interest rate. Second I wanted to cancel my gap, extended warranty and a joke product they call Allstate paint and fabric. Fyi never buy that. But Michael would never return my calls. the only person that would was Anthony the sale manager. If they only new I buy a car every 2 years. And I own 3 GM vehicles now. I will never buy at Jim Ellis again. I bought my truck in the early part of October. still waiting on over 4k of my money and it is December. More
by RODERICKHORN
November 28, 2018
Patients This was the first I waited almost 45 minutes for someone to help, and I was about to leave to go to another dealership but something made me wait ano This was the first I waited almost 45 minutes for someone to help, and I was about to leave to go to another dealership but something made me wait another 5 minutes. More
by butlerfrederick69
Employees Worked With
Michael Mills, Gwen Wilson
November 26, 2018
A stressful experience The experience started off good but became stressful with all of the back and forth between sales and several levels of management and attempts to rai The experience started off good but became stressful with all of the back and forth between sales and several levels of management and attempts to raise the already agreed upon price. I thought paying cash for a truck would make the transaction simple and easy but it seems to not make any difference and didn’t prevent me from spending most of my day there trying to make a purchase. I couldn’t be any happier with my truck but I’ll think twice about returning in the future or recommending this dealership to my friends. More
by cclark1965
Employees Worked With
Nina Richardson
November 22, 2018
High quality service Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G More
by R-R-JONES
Employees Worked With
Cortez Heath
