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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,693 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,693 reviews
September 29, 2026
The one was an error, it should be a five across the board. I thought this was Cadillac. Once I saw Charles, I knew I had the wrong company. My apologies. Charles and team represents Buick at the highes board. I thought this was Cadillac. Once I saw Charles, I knew I had the wrong company. My apologies. Charles and team represents Buick at the highest level and it is always a pleasant service experience. Brightman, please correct the first question and give Charles a raise:) More
by Brightmana
Verified Customer
September 29, 2026
Dominic Fiorentino made my Saturday with his professionalism and was very courteous. Knowledgeable about his job. Sharp Guy! professionalism and was very courteous. Knowledgeable about his job. Sharp Guy! More
by Pfreeman1019
September 29, 2026
I paid $219 for a detail clean and my clean job is very poorly. It is not clean very dissatisfied with the Cleaning. Everything else was perfect. poorly. It is not clean very dissatisfied with the Cleaning. Everything else was perfect. More
by ERIKACAREY1976
September 29, 2026
Poor communication, a prooblem that should have taken less than one work day to diagnose and fix took over 2 full days and 3 nights, overpriced, and accidentally overcharged labor - if they had not taken less than one work day to diagnose and fix took over 2 full days and 3 nights, overpriced, and accidentally overcharged labor - if they had not taken so long to bring my car up, I am not sure I would have noticed and had Charles refunded I would have eaten the overcharge. Absolutely everything that people hate about a dealership was on display. More
by Disappointed
Employees Worked With
September 28, 2026
Everyone was so helpful and knowledgeable. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. More
by Fmberb
September 27, 2026
Ed went far above and beyond the call of duty to help facilitate the repairs needed and get me back into my vehicle. There were repeated issues with GM refusing to apply the rewards points that I legitim facilitate the repairs needed and get me back into my vehicle. There were repeated issues with GM refusing to apply the rewards points that I legitimately earned and Ed stayed engaged trying to help resolve the matter even though GM still has not applied the earned points to my GM rewards account despite all of Ed's valiant efforts. More
by GREG FOSTER
September 27, 2026
Great Service Got my services done real fast and they recommended what services I also needed recommended what services I also needed More
by JUDEBA77
September 26, 2026
Okay, thanks EJim Ellis dealerships. .. always professional, easy to work with, every time! ?? .. always professional, easy to work with, every time! ?? More
by Jmac1800
September 25, 2026
Dominic meet me at my vehicle, ask what I needed. After checking in, the waiting area was clean, there was coffee , water. After work was done Dominec walked me to my vehicle. After checking in, the waiting area was clean, there was coffee , water. After work was done Dominec walked me to my vehicle. More
by SELKINS
Employees Worked With
