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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,590 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,590 reviews
August 14, 2026
Excellent. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. More
by Weirtj52
Verified Customer
August 13, 2026
Friendly respectful. My issue was that my Yukon didn't come with a wheel unlock key and instead of just being able to sell me a key or give me one I had to buy an entire My issue was that my Yukon didn't come with a wheel unlock key and instead of just being able to sell me a key or give me one I had to buy an entire new set of wheel locks with a key. More
by DAZAR24
August 13, 2026
Started off bad. Service that was paid for appeared to not be done. Brakes(front and rear) both appeared not to be completed. So I was very apprehensive that any of t Service that was paid for appeared to not be done. Brakes(front and rear) both appeared not to be completed. So I was very apprehensive that any of the service was completed. Spoke with Charles who then got the service manager Nick involved. Nick had my vehicle picked up from our home. Brought back to their shop. Nick insured all the services were completed and had the truck returned to our home. He even had the truck detailed. So bad first experience but Charles and Nick went above and beyond to make us feel secure that our vehicle was taken care of properly. We will be returning for future services. Those two guys are simply wonderful. More
by Gdegioanni
August 12, 2026
I couldn’t be happier with my experience at Jim Ellis GMC at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was take at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was taken care of. A huge thank you to my salesperson, David Estrella, and his manager, Sami Karaki, for standing behind the sale and making sure I was taken care of. I also want to recognize my service writer, Ed Barnes, who did an excellent job communicating with me and getting the problems resolved. It’s easy for a dealership to treat you well when they’re trying to sell you a vehicle. What really matters is how they treat you after the sale when an issue comes up, and that’s where these guys really impressed me. Great customer service, great communication, and they followed through on what they said they would do. I truly appreciate David, Sami, Ed, and Jason at Jim Ellis GMC. They’ve earned my business and my recommendation! -Kelly Ledford More
by KLEDFORD77
August 12, 2026
I feel completely comfortable going to this service for 'all' my service needs. Very quick service and keep up to date with my visit. I would highly recommend this dealer ship for service. 'all' my service needs. Very quick service and keep up to date with my visit. I would highly recommend this dealer ship for service. More
by GARYADAMS46
August 11, 2026
Everything went smoothly until I got report of another nail in tire but quick response helped. nail in tire but quick response helped. More
by DBMTATE
August 11, 2026
The dealership visit was smooth and efficient, featuring clear, upfront pricing and a knowledgeable sales team that answered all questions without pressure. clear, upfront pricing and a knowledgeable sales team that answered all questions without pressure. More
by octabiusbarkley
August 08, 2026
Straight up and honest Everything went smoothly in and out in no time. Highly recommend out in no time. Highly recommend More
by MARYGRACE9919
