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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,632 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,632 reviews

September 05, 2026

Very helpful and caring Ed was very helpful and nice ! he took the time to explain everything to me and reach out . he makes sure I know what I'm dealing with , and the Jim Ellis gmc mall of Georgia is ve More

by ERIKAOSORIO4567
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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September 04, 2026

Very professional and responsive. Tom took great care of my truck needs. Great experience with Jim Ellis and Your service team More

by Bradbrooker89
Recommend Dealer
Yes
Employees Worked With
Tom
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September 03, 2026

I like the dealership The employees are professional and friendly I was very pleased with my service More

by tamikabell02
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Sep 05, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Tamika, thanks so much for sharing your kind words! I’m really glad you were pleased with your service at Jim Ellis Buick GMC Mall of Georgia. It’s wonderful to hear that our team made you feel welcome with their friendly, professional service. We look forward to helping you again!

September 03, 2026

The reception was highly positive. The sales professional demonstrated comprehensive knowledge of the vehicle. The finance representative exhibited understanding and provided excellent More

by Quenumber2
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Riley
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Sep 05, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks so much for the great review! We're really happy to hear you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. It's great to know our sales and finance teams were helpful and that they made the process easy for you. We truly appreciate you choosing us!

September 03, 2026

Ed was very nice during my recent visit to the service department. He greeted me and made sure I was taken care of. More

by SHALONDA.RUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Shalonda, we are so glad to hear Ed took such good care of you during your recent visit. It is nice knowing you were greeted with a friendly face, plus that Ed made sure you had what you needed. We are glad he helped make your visit to Jim Ellis Buick GMC Mall of Georgia a pleasant one.

September 02, 2026

The service was great. Brandon communicated well with me and explained the possible problem and the solution. I would continue working with Brandon when I get my vehicle se More

by CHRISJONES0580
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
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Sep 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Chris, it really means a lot to hear that Brandon took such good care of you on your recent visit to Jim Ellis Buick GMC Mall of America. We are glad he kept you informed, explained what was going on, and made sure you understood the possible issue and solution. It is great knowing you feel comfortable coming back to Brandon for your future service needs.

September 02, 2026

Always trying to work us in as fast as possible and friendly, they look after my wife's vehicle as it was there own and I like that More

by Michael.card1
Recommend Dealer
Yes
Employees Worked With
Nick rose
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Sep 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Michael, it really means a lot to hear that you feel you can count on the team at Jim Ellis Buick GMC Mall of Georgia. We are glad the friendly service stands out to you, especially the fact you feel that they treat your wife’s vehicle with such great care. We are happy to be a dealership you can trust with your vehicles.

September 01, 2026

Friendly service Easy check in Comfortable waiting area Work completed as expected, very professional Great service More

by JDIANG
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 01, 2026 -

JDIANG responded

Always had great service whenever buying a vehicle or having vehicle serviced.

Sep 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s great to hear everything went smoothly during your recent service visit. I’m glad you found the waiting area comfortable, the service professional, and the work completed as expected. Thanks for letting us know how we did at Jim Ellis Buick GMC Mall of Georgia.

September 01, 2026

Have had a wonderful experience with Jim Ellis GMC helping out in any way they can in regard to fixing questionable GM parts that are never covered under warranty. More

by Abvickers65
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad the team at Jim Ellis Buick GMC Mall of Georgia has been there to help when you’ve run into issues with parts and warranty coverage. We know warranty questions aren’t always simple, so it’s good to hear our team has been willing to help however they can. Thanks for sharing this about our dealership.

August 30, 2026

I felt that Jim Ellis and Ed gave me exemplary Customer service. In addition, I really appreciated the follow up. That was very timely. More

by That Guy!
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Print
Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s great to hear that Ed provided exemplary customer service during your visit to Jim Ellis Buick GMC Mall of Georgia. I’m also glad the follow up was timely. Thank you for recognizing the care you received from Ed.

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