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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,456 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,456 reviews
June 13, 2026
Quick and easy Scheduling and drop off was smooth. Team member communicated well while car was being services and was within time estimations for me to pick up Team member communicated well while car was being services and was within time estimations for me to pick up More
by RSHAH188
Verified CustomerEmployees Worked With
Monica
June 13, 2026
Always willing to go the extra mile to make sure everything is right Thank you everything is right Thank you More
by bejammin99
June 13, 2026
Oil change Scheduled an oil change. Service was completed in a reasonable time. Service record was updated and next service due was discussed. Service was completed in a reasonable time. Service record was updated and next service due was discussed. More
by chipmorton
Employees Worked With
Tom
June 12, 2026
They both communicated well and advised me if I did not hear from them who to contact. The work was completed in a reasonable time frame. Thank you hear from them who to contact. The work was completed in a reasonable time frame. Thank you More
by DAVIDLKENDRICK10
Employees Worked With
Tom & Charles
June 11, 2026
Worst experience I've had in 10 years. Nick, the service manager was great. Dropped my truck off for a 9am appt. to check the check engine light. I never heard anything that day. I texted Nick, the service manager was great. Dropped my truck off for a 9am appt. to check the check engine light. I never heard anything that day. I texted and called multiple times the next day for an update. The update was the check engine light was not on so there was nothing they could do. The other issue was a shudder, 3 people had driven it and 3 different opinions on what's causing it. I did a ride along with the lead mechanic and he did experience the shudder and steering wheel squeak. I was told they are waiting for another truck like mine to see if it does the same. More
by jhiggins14
June 06, 2026
A great dealership that has the best sales team and inventory. We also had the best buying experience of any of the other dealerships we had previously visited. inventory. We also had the best buying experience of any of the other dealerships we had previously visited. More
by jimmyanderson1990
