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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,697 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,697 reviews
September 30, 2026
Everything was great. And everybody was very nice. I would recommend y'all to anybody that needs great service And everybody was very nice. I would recommend y'all to anybody that needs great service More
by AllenCorrell7
Verified Customer
September 30, 2026
Tom was a fantastic service advisor! He was very friendly and knowledgeable. The appointment was very easy to make online and didn't take very long to complete the oil change and tire ro He was very friendly and knowledgeable. The appointment was very easy to make online and didn't take very long to complete the oil change and tire rotation. The dealership was clean and appeared to be well organized. More
by VANGIEDYSON
Employees Worked With
Tom
September 30, 2026
Friendly, prompt. Very easy process, no wasted time, friendly service. It was a pleasure to be there Very easy process, no wasted time, friendly service. It was a pleasure to be there More
by Dmitriyboch
September 30, 2026
Nice dealership! I worked with Chris Reyes and he was great. Explained everything well and got me the best deal possible. Thanks for helping me get in my new truck a I worked with Chris Reyes and he was great. Explained everything well and got me the best deal possible. Thanks for helping me get in my new truck and I look forward to visiting Jim Ellis GMC in the future! More
by david.lyle
Employees Worked With
September 29, 2026
The one was an error, it should be a five across the board. I thought this was Cadillac. Once I saw Charles, I knew I had the wrong company. My apologies. Charles and team represents Buick at the highes board. I thought this was Cadillac. Once I saw Charles, I knew I had the wrong company. My apologies. Charles and team represents Buick at the highest level and it is always a pleasant service experience. Brightman, please correct the first question and give Charles a raise:) More
by Brightmana
September 29, 2026
Dominic Fiorentino made my Saturday with his professionalism and was very courteous. Knowledgeable about his job. Sharp Guy! professionalism and was very courteous. Knowledgeable about his job. Sharp Guy! More
by Pfreeman1019
September 29, 2026
I paid $219 for a detail clean and my clean job is very poorly. It is not clean very dissatisfied with the Cleaning. Everything else was perfect. poorly. It is not clean very dissatisfied with the Cleaning. Everything else was perfect. More
by ERIKACAREY1976
September 29, 2026
Poor communication, a prooblem that should have taken less than one work day to diagnose and fix took over 2 full days and 3 nights, overpriced, and accidentally overcharged labor - if they had not taken less than one work day to diagnose and fix took over 2 full days and 3 nights, overpriced, and accidentally overcharged labor - if they had not taken so long to bring my car up, I am not sure I would have noticed and had Charles refunded I would have eaten the overcharge. Absolutely everything that people hate about a dealership was on display. More
by Disappointed
Employees Worked With
September 28, 2026
Everyone was so helpful and knowledgeable. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. More
by Fmberb
