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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,587 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,587 reviews
August 12, 2026
I couldn’t be happier with my experience at Jim Ellis GMC at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was take at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was taken care of. A huge thank you to my salesperson, David Estrella, and his manager, Sami Karaki, for standing behind the sale and making sure I was taken care of. I also want to recognize my service writer, Ed Barnes, who did an excellent job communicating with me and getting the problems resolved. It’s easy for a dealership to treat you well when they’re trying to sell you a vehicle. What really matters is how they treat you after the sale when an issue comes up, and that’s where these guys really impressed me. Great customer service, great communication, and they followed through on what they said they would do. I truly appreciate David, Sami, Ed, and Jason at Jim Ellis GMC. They’ve earned my business and my recommendation! -Kelly Ledford More
by KLEDFORD77
Verified Customer
August 12, 2026
I feel completely comfortable going to this service for 'all' my service needs. Very quick service and keep up to date with my visit. I would highly recommend this dealer ship for service. 'all' my service needs. Very quick service and keep up to date with my visit. I would highly recommend this dealer ship for service. More
by GARYADAMS46
August 11, 2026
Everything went smoothly until I got report of another nail in tire but quick response helped. nail in tire but quick response helped. More
by DBMTATE
August 11, 2026
The dealership visit was smooth and efficient, featuring clear, upfront pricing and a knowledgeable sales team that answered all questions without pressure. clear, upfront pricing and a knowledgeable sales team that answered all questions without pressure. More
by octabiusbarkley
August 08, 2026
Straight up and honest Everything went smoothly in and out in no time. Highly recommend out in no time. Highly recommend More
by MARYGRACE9919
August 08, 2026
Very nice service guy that was helpful. I just needed my first oil change and tires rotated. Waiting over 2 hours after expecting 1 hour is a big stretch for me. Not sure I'll be back to sp I just needed my first oil change and tires rotated. Waiting over 2 hours after expecting 1 hour is a big stretch for me. Not sure I'll be back to spend my whole afternoon getting an oil change. More
by HALEYTUCKER78
August 07, 2026
Always greeted by Charles. I mean he's probably one of the nicest guys there to greet you as you enter. Those other gentleman on your right as you walk in is so cold and not we I mean he's probably one of the nicest guys there to greet you as you enter. Those other gentleman on your right as you walk in is so cold and not welcoming. I've been coming to this dealership for the last 10/15 years and purchased at least 7 cars and those few guys have been the same. Thank God for Sammy, Charles , Melissa! The new group of caring associates. Being nice, kind and supportive goes a long way when working with the public. More
by 1GoodDude
August 07, 2026
Everyone was very helpful and we received quick and accurate communication. We highly recommend Jim Ellis Buick GMC. They also offered delivery of the vehicle since we were in a neighboring state and c accurate communication. We highly recommend Jim Ellis Buick GMC. They also offered delivery of the vehicle since we were in a neighboring state and couldn't come in to the dealership. More
by R.CURTIS30
