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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,656 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,656 reviews

September 16, 2026

The team was very friendly and kept me informed about my service. They also gave me a courteous car to allow me to run my errand's while my car was serviced. More

by eddiehalljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 16, 2026

My car was ready in the normal expected time. I received a video of the work done, and a description of maintenance needed. I was pleasantly surprised to see my car sparkling clean on the outside More

by Dciampa912
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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September 16, 2026

Everything was great My issue was resolved very quickly and professionally. I had a great experience More

by Friedman.kevin
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
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September 15, 2026

As a great experience. Staff is friendly and meets our expectations James Stecker is always very professional and give us a update on our GMC and always delivers a good exp More

by BRIANPS
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Sep 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Brian, thanks for letting us know how much you appreciate James Stecker. It’s great to know you value the way he keeps you posted on your GMC, so you’re never left wondering what’s going on. We’re happy he continues to make your visits to Jim Ellis Buick GMC Mall of Georgia a good experience.

September 15, 2026

Top notch. Nick Rose is why I come back and tell people to use Jim Ellis, Mall of Ga. More

by limobodyguard
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
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Sep 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it means a lot to know Nick Rose is the reason you keep coming back to Jim Ellis Buick GMC Mall of Georgia. Having someone you trust enough to recommend to friends and family says a lot about the experience Nick provides. We’re truly grateful for the trust you’ve placed in Nick and our dealership over the years.

September 14, 2026

Excellent service and friendly staff Very pleased with everyone working there and will keep in mind if I need an oil change or anything More

by 15thiggins
Recommend Dealer
Yes
Employees Worked With
Craig Eben
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Sep 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we’re glad everyone at Jim Ellis Buick GMC Mall of Georgia made you feel so welcome. We appreciate the kind words about our staff, and we’d be happy to take care of your vehicle the next time you need an oil change or any service.

September 13, 2026

Charles goes the extra mile for his customers. For example this was the second time that the service tech forgot my valve stem caps and Charles saw it and went to get it and put it on. Top class S More

by IMAX1380
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
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September 11, 2026

After I received the video of my car inspection, I accepted the recommendations. Apparently it showed as declined in your system and was not done. I had already been waiting for 3 hours. But I decided More

by Carolyn Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 11, 2026

They got my mudflaps installed in the time that they said it would be done and I received excellent service while I was there. More

by SCM_0126
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Print
September 11, 2026

I enjoyed the service I received while waiting to get my oil changed. They were fast and efficient. More

by CYOUNG8605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, We are glad to hear your oil change went so smoothly. It is great to know the team at Jim Ellis Buick GMC Mall of Georgia kept things moving so you could get back to your day without a long wait. Thanks for taking a moment to share this with us.

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