Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
4,359 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,359 reviews
April 15, 2026
The process was quick and easy. Everyone there made sure you are comfortable and taken care of Everyone there made sure you are comfortable and taken care of More
by kendrickmerritt1975
Verified Customer
April 14, 2026
Very professional! Had my trucks recall work completed very quick. Everyone I came in contact with was very polite and professional. Hands down the best dealership I've Had my trucks recall work completed very quick. Everyone I came in contact with was very polite and professional. Hands down the best dealership I've ever worked with. More
by Josh.rosier73
Employees Worked With
Tom Floystrop
April 14, 2026
I asked about Road Force Balance due to an out round tire. No help whatsoever. tire. No help whatsoever. More
by dogslaves1472
April 13, 2026
Nick at Jim Ellis Buick GMC is fantastic. He is professional and excellent to work with. He went above and beyond to ensure my car buying experience was easy. Keep doing great work, Nick! He is professional and excellent to work with. He went above and beyond to ensure my car buying experience was easy. Keep doing great work, Nick! More
by JN
April 13, 2026
Monica was very efficient and let me know what was going on with my car without me having to ask. She was very friendly and personable and answered all my questions . on with my car without me having to ask. She was very friendly and personable and answered all my questions . More
by JADAINSC
Employees Worked With
Monica
April 13, 2026
The service was good The express mechanics for oil and filter service were apparently backed up so it took 2 hours even though I had an appointment . The service guy was nice and went to check in why they filter service were apparently backed up so it took 2 hours even though I had an appointment . The service guy was nice and went to check in why they were so slow. More
by JADAINSC
April 10, 2026
Patient! Great management, sales and finance just a delight to work with the team. Felt like they wanted to work went above and beyond. Great management, sales and finance just a delight to work with the team. Felt like they wanted to work went above and beyond. More
by LAWRENCEAMARTIN
April 10, 2026
Very professional and efficient ! I have to admit I did not know my 15,000 mile checkup was $349 that is no one's fault guess I just did not realize it but I did have a 10% off coupon I have to admit I did not know my 15,000 mile checkup was $349 that is no one's fault guess I just did not realize it but I did have a 10% off coupon ! It's all good ! More
by HEIDANN
April 10, 2026
Charles P is really good, always kept me updated and always took good care of me when I had to get my truck serviced/fixed always took good care of me when I had to get my truck serviced/fixed More
by Liz
