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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,647 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,647 reviews

September 10, 2026

Dominic was really nice and welcoming he helped me with my service on my truck. More

by Yurixi.Espinoza06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2026

I like pudding. Pudding is good. Especially chocolate pudding. Yum, pudding. Pudding & Jim Ellis good. More

by CHRISTOPHER.PERRERA
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
September 09, 2026

Knowledgable and professional service advisor and techs. The video tour of the tech explaining the situations was a plus. More

by TREADWAYJC
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
September 08, 2026

They cared about taking care of my problem and kept me informed of the status throughout the repair. More

by neilwerfel
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad our team was able to get your problem taken care of. It’s especially nice to hear they kept you updated throughout the repair so you always knew what was going on. Thank you for trusting Jim Ellis Buick GMC Mall of Georgia with your vehicle!

September 08, 2026

They fixed the problem. Even though it wasn't done the first time, they acknowledged the issue and got it right. More

by Sobczakdavid
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi David, I’m glad the team took the time to address the issue and get it resolved properly. We know it’s frustrating when something isn’t fixed the first time, so I’m glad they acknowledged what happened and made sure to get it right. Thank you for giving us the opportunity to make it right.

September 08, 2026

Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good More

by j_amador03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad to hear your truck is running great after your visit. It’s also nice to know the service team at Jim Ellis Buick GMC Mall of Georgia treated you well from the moment you checked in. We appreciate you trusting us with your truck!

September 08, 2026

Ed Barnes as always took great care of me. When I realized my car was gonna take longer than I expected, Ed saved the day and ordered me an uber/lyft and I made it on time to my doctors appoin More

by IMEJIAS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s great to hear Ed Barnes took such good care of you once again. I’m glad he was able to arrange a ride so you could make it to your doctor’s appointment on time. Thank you for sharing your experience!

September 07, 2026

Everyone I encountered was professional. Ms. Monica Hernandez provided exceptional customer service. She was courteous, kind and polite. She kept me updated and informed while my vehicle was More

by brown.trell.t
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2026

It was great, everyone was extremely nice and friendly. Craig and Javon were very helpful and patient throughout the whole process. Thanks again gentlemen!! More

by CAABRAM601
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Ebel
September 06, 2026

The oil change went smoothly and everyone was nice to me. It was done in a timely fashion. More

by hlp1950
Recommend Dealer
Yes
Employees Worked With
Monica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Hernandez
Sep 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s nice to know your oil change was taken care of without a long wait. I’m glad the team at Jim Ellis Buick GMC Mall of Georgia was friendly throughout your visit and made the whole process easy. We’ll be glad to help with your next service.

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