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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,535 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,535 reviews

July 22, 2026

Ed is the best! He always goes above & beyond to take care of his customers & their car! More

by adperkins2
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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July 22, 2026

Always top notch The customer service at this location is always customer focused! As long as they're selling, im buying More

by christynemeth
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
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July 22, 2026

Always has my best interest in mind. Work me in when I'm in a bind always a great experience. More

by stevenvaldes
Recommend Dealer
Yes
Employees Worked With
James
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Jul 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

July 22, 2026

Attentive, friendly, go above and beyond. Communicates frequently, never have to guess status. The dealership has been consistently attentive and friendly throughout the process, going above More

by SCHMIDT21
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Jul 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 22, 2026

Attentive, friendly, go above and beyond. Communicates frequently, never have to guess status. The dealership has been consistently attentive and friendly throughout the process, going above More

by SCHMIDT21
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Jul 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

July 21, 2026

Fast. Great Communication I had a great experience. The service was fast with great communication and customer service. More

by cateria856
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dowdy
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Jul 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 19, 2026

James will be the only one I would love to deal with at the dealership. More

by RICKY.SMITH120953
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Jul 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2026

Dealership addressed my concerns and did it in a timely manor. They did not try to sell me anything I didn't need. More

by TODD.DIERSING
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 22, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2026

Straightforward, quick turnaround Tom gave options for the work that needed to be done. Very professional More

by TODD.DIERSING
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 22, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2026

Vigorously pursuing all legal options My vehicle rides horribly and no one there can fixit More

by myemail30040
Recommend Dealer
No
Employees Worked With
Ed Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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