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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,318 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,318 reviews
March 18, 2026
Not a welcoming place to be. Not the first person greeted me or was friendly and no one pointed me where to go. Jesse Miller was the only helpful person and that's because he was Not the first person greeted me or was friendly and no one pointed me where to go. Jesse Miller was the only helpful person and that's because he was the mechanic! Very very poor customer services James Stecker has a sarcastic attitude very poor customer service skills. More
by DAY.ANNA72
Verified Customer
March 12, 2026
Found the fuel management system was malfunctioning. Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was res Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was resolved and truck was ready to be picked up. More
by Jerry C
March 12, 2026
Very professional team and easy to do business with. I appreciated how the service department explained all details I appreciated how the service department explained all details More
by sanwashington322
March 11, 2026
Service was great and Charles Prayor deserves a '10'! ! He is absolutely terrific and a great guy. ! He is absolutely terrific and a great guy. More
by BARBARA
March 08, 2026
I took my car in for an oil change and maintenance. Tom was great. He kept me informed with what I needed to do besides the oil change and checked in with me while the work was being done. I always go Tom was great. He kept me informed with what I needed to do besides the oil change and checked in with me while the work was being done. I always go to Jim Ellis and Tom is one of the reasons for my loyalty. More
by PATTI.NOYES
Employees Worked With
Tom Floystrop
March 07, 2026
Im a repeat customer because of Sami and Morris. Their professionalism is unmatched in today's car buying world. Their professionalism is unmatched in today's car buying world. More
by christynemeth
