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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,595 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,595 reviews
August 19, 2026
The staff was very polite and professional. They addressed all of our concerns and quickly resolved them. They addressed all of our concerns and quickly resolved them. More
by TYLERDOT
Verified Customer
August 19, 2026
Initially brought my car in for a routine oil change, and a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were completed. :) More
by KATERTOTSMOM
August 19, 2026
I had an appointment near the end of the day and was out in less than 45 minutes. I appreciated Ed walking me to my car and making sure things had been reset, I haven't ever experienced that at a dealership in less than 45 minutes. I appreciated Ed walking me to my car and making sure things had been reset, I haven't ever experienced that at a dealership before. More
by gailmariaanderson
August 16, 2026
Very enjoyable answered all my questions. They were very professional. Gave me a great deal on my new Chevy. They were very professional. Gave me a great deal on my new Chevy. More
by garybuzz58
August 15, 2026
I turned my lease in yesterday to get into a new one, and honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which honestly, it was the easiest car buying experience I’ve ever had. David reached out to me on my cell before I even walked into the dealership, which already told me he was going to take care of me. He was polite, he listened, and I could tell he actually cared about getting me the best deal instead of just closing a sale. I told him my budget going in, and somehow he came in under it. I still can’t believe that happened. No pressure, no games, just straight up honesty the whole way through. Five stars doesn’t even feel like enough. If I could give David a 6, I would. He’s got a customer for life now. See you in three years for my next one, David! If you’re heading to Jim Ellis, do yourself a favor and ask for David. More
by coleparker123
August 14, 2026
Excellent. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. More
by Weirtj52
August 13, 2026
Friendly respectful. My issue was that my Yukon didn't come with a wheel unlock key and instead of just being able to sell me a key or give me one I had to buy an entire My issue was that my Yukon didn't come with a wheel unlock key and instead of just being able to sell me a key or give me one I had to buy an entire new set of wheel locks with a key. More
by DAZAR24
August 13, 2026
Started off bad. Service that was paid for appeared to not be done. Brakes(front and rear) both appeared not to be completed. So I was very apprehensive that any of t Service that was paid for appeared to not be done. Brakes(front and rear) both appeared not to be completed. So I was very apprehensive that any of the service was completed. Spoke with Charles who then got the service manager Nick involved. Nick had my vehicle picked up from our home. Brought back to their shop. Nick insured all the services were completed and had the truck returned to our home. He even had the truck detailed. So bad first experience but Charles and Nick went above and beyond to make us feel secure that our vehicle was taken care of properly. We will be returning for future services. Those two guys are simply wonderful. More
by Gdegioanni
