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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,299 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,299 reviews

March 02, 2026

Great service. The service manager and the mechanic Daryl were both excellent! Worth the prices. More

by Anewman6666
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
March 02, 2026

Everyone was kind and courteous. I will be using for oil changes in the future More

by VICKIEFOWLERCOOPER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2026

I have been coming to Jim Ellis for quite a few years and I find their service department to be top-notch. More

by That Guy!
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Prayor
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

Biggest issue was being told I would get a call and then not getting a call multiple times. I did not feel my time was valued More

by ANDREWBELLONE0
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
February 27, 2026

Overall it was ok. I had trouble communicating with services rep. It was unclear what the status was of repairs and what they would cost. I didn't even know cost until More

by ANDREWBELLONE0
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
February 27, 2026

Great job on my truck! ! Running great for a 12 year old, Took care of it as if your own!! Thanks More

by E.NESBIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

Jim Ellis made the process easy. Your dealership provided a “high end” experience. Your employees were very helpful. More

by gosksj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Nourie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Darahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

Charles was great Charles took very good care of me and my vehicle Thank you More

by melpone
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
February 25, 2026

The service was awesome from start to finish. Monica helped and kept me up to the minute on the status. Picked up same day. More

by CTONYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Mar 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

February 25, 2026

Ed is fantastic. He ALWAYS is fantastic. Identified my issue extremely fast & was able to get me out the door within a few hours. I come to this dealership for all se More

by savannahbutlin
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Mar 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

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