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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,699 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,699 reviews

October 03, 2026

I booked my appointment at a different location and AWD was very accommodating and had me in/out in an hour. Really appreciate the service help and fitting me in when the scheduling was my mistake More

by Kevinstandard
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
October 02, 2026

Great communication, prompt service,and thorough work. My vehicle was handled with care and efficiency More

by DEAMERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2026

Everything was great. And everybody was very nice. I would recommend y'all to anybody that needs great service More

by AllenCorrell7
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Oct 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Allen, we’re glad you had such a good visit and that everyone treated you well. We really appreciate the recommendation and are happy you chose Jim Ellis Buick GMC Mall of Georgia.

September 30, 2026

Tom was a fantastic service advisor! He was very friendly and knowledgeable. The appointment was very easy to make online and didn't take very long to complete the oil change and tire ro More

by VANGIEDYSON
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we’re glad Tom took good care of you and that scheduling online made the process easy. We appreciate you sharing your experience with Jim Ellis Buick GMC Mall of Georgia.

September 30, 2026

Friendly, prompt. Very easy process, no wasted time, friendly service. It was a pleasure to be there More

by Dmitriyboch
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
Oct 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we’re glad everything went smoothly and that we could make your visit easy and efficient. It was a pleasure having you at Jim Ellis Buick GMC Mall of Georgia.

September 30, 2026

Nice dealership! I worked with Chris Reyes and he was great. Explained everything well and got me the best deal possible. Thanks for helping me get in my new truck a More

by david.lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi David, it’s great to know Chris made everything easy to understand and was able to help you with your purchase. We appreciate you choosing Jim Ellis GMC and hope you enjoy every mile in your new truck.

September 29, 2026

The one was an error, it should be a five across the board. I thought this was Cadillac. Once I saw Charles, I knew I had the wrong company. My apologies. Charles and team represents Buick at the highes More

by Brightmana
Recommend Dealer
No
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
September 29, 2026

Dominic Fiorentino made my Saturday with his professionalism and was very courteous. Knowledgeable about his job. Sharp Guy! More

by Pfreeman1019
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
September 29, 2026

I paid $219 for a detail clean and my clean job is very poorly. It is not clean very dissatisfied with the Cleaning. Everything else was perfect. More

by ERIKACAREY1976
Recommend Dealer
No
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
September 29, 2026

Ed was not very personable. Made you feel like you were bothering him Will comeback More

by Rgrjenkins17
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Oct 01, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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