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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,515 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,515 reviews
Verified Customer
July 13, 2026
Purchased a vehicle from Victoria and could not be more pleased with the experience. Outstanding pleased with the experience. Outstanding More
by Mwillisiii271
July 13, 2026
Customer service was pleasant. James was very nice and professional. The Lyft was very convenient and made for a good experience James was very nice and professional. The Lyft was very convenient and made for a good experience More
by Thejungchoi
July 13, 2026
Nobody seemed to care about anything other than getting their loaner truck back in good shape. There was a lot of time and effort that went into that loaner vehicle, very little time or effort seemed to go their loaner truck back in good shape. There was a lot of time and effort that went into that loaner vehicle, very little time or effort seemed to go into fixing my truck. They kept it for a week, the dealership told General motors that a problem was found and corrected, they told me that no problem was found. I picked the vehicle up and within an hour it was having the problem. If they had just tried I think they would've found it, or they found it and they can't fix it. A complete waste of time. Also no one there returns phone calls or texts. You shouldn't even have a text system if you're not going to use it. Seems like Jim Ellis dealerships have gone downhill recently. I also had a bad experience with the Chamblee dealership, I couldn't even get anybody there to set an appointment to look at my vehicle that's why I ended up at Mall of Georgia, now it's at Carl Black, I wish I had just started there, they are their fantastic. More
by MICHAELEDELANEY
July 11, 2026
It was horrible. They misdiagnose my car I want charged me thousands of dollars to fix my truck. I had it towed to another mechanic shop and was fixed in 45 minutes w They misdiagnose my car I want charged me thousands of dollars to fix my truck. I had it towed to another mechanic shop and was fixed in 45 minutes with no additional parts purchased. More
by Chefryland
July 11, 2026
Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A. More
by ARNOLD.KEVIN442
Employees Worked With
July 11, 2026
David Estrella made our car-buying experience a great one. He was friendly, patient, and incredibly informative from the moment we walked in. He took the time to explain everything clearly, answered ever one. He was friendly, patient, and incredibly informative from the moment we walked in. He took the time to explain everything clearly, answered every question we had, and never rushed or pressured us into making a decision. It was obvious that he wanted us to leave feeling confident about our purchase. We truly appreciate all of his help and are very happy with our new vehicle. Thank you, David, for making the entire process so easy! More
by mariabolivar23
July 10, 2026
Charles was the service advisor I saw today. Dropping off my car and picking up a loaner was easy and quick. Dropping off my car and picking up a loaner was easy and quick. More
by SUSANG0
