Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,490 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Contact Dealership
View Awards

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 4,490 reviews

July 02, 2026

I'm having multiple experiences that result in unsatisfactory outcomes. My vehicle is NOT fixed. My vehicle is arguably worse than when I brought it in More

by myemail30040
Recommend Dealer
No
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
July 02, 2026

I'm having multiple experiences that result in unsatisfactory outcomes. My vehicle is NOT fixed. My vehicle is arguably worse than when I brought it in More

by myemail30040
Recommend Dealer
No
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
July 02, 2026

Service was done timely First service on my vehicle prior to 7,500 miles and it was done with attention to detail and timely More

by STEPHMCKUNE
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
July 02, 2026

Things were efficient and well-communicated. Things were efficient and well-communicated. Things were efficient and well-communicated. More

by BRANDON.RUTHERFORD1
Recommend Dealer
Yes
Employees Worked With
Monica Hernandez
Report | Print
July 01, 2026

Very professional and the team had my best interest in mind the entire time. Excellent More

by TOMMYARMISTEAD
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
Report | Print
July 01, 2026

I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great select More

by RANDYWADE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Nourie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2026

Amazing experience, Chris made the entire purchasing experience easy and enjoyable. I look forward to working with him and Jim Ellis GMC in the future More

by donniefaught
Recommend Dealer
Yes
Employees Worked With
Christopher Reyes
Report | Print
Jul 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Very professional and easy to work with. Always get my truck finished way before I’d think. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2026

Good service Friendly and knowledgeable people seems to be willing to help you anyway they can More

by Hr-1
Recommend Dealer
Yes
Report | Print
Jun 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

I felt Ed and the tech that worked on my truck cared about given the most information and care of my vehicle possible. Ed customer service was 5+. Greatest experience over other GMC dealerships. More

by CHARLESSTEPHENSJR
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Jun 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
449