Jim Ellis Buick GMC Mall of GA

Straight up and honest Everything went smoothly in and out in no time. Highly recommend out in no time. Highly recommend More

Very nice service guy that was helpful. I just needed my first oil change and tires rotated. Waiting over 2 hours after expecting 1 hour is a big stretch for me. Not sure I'll be back to sp I just needed my first oil change and tires rotated. Waiting over 2 hours after expecting 1 hour is a big stretch for me. Not sure I'll be back to spend my whole afternoon getting an oil change. More

Always greeted by Charles. I mean he's probably one of the nicest guys there to greet you as you enter. Those other gentleman on your right as you walk in is so cold and not we I mean he's probably one of the nicest guys there to greet you as you enter. Those other gentleman on your right as you walk in is so cold and not welcoming. I've been coming to this dealership for the last 10/15 years and purchased at least 7 cars and those few guys have been the same. Thank God for Sammy, Charles , Melissa! The new group of caring associates. Being nice, kind and supportive goes a long way when working with the public. More

Everyone was very helpful and we received quick and accurate communication. We highly recommend Jim Ellis Buick GMC. They also offered delivery of the vehicle since we were in a neighboring state and c accurate communication. We highly recommend Jim Ellis Buick GMC. They also offered delivery of the vehicle since we were in a neighboring state and couldn't come in to the dealership. More

Very professional and they are very personable Courteous. And go above and beyond Like the way they update you on the service And go above and beyond Like the way they update you on the service More

Great service Respect of the customers time, with clear and concise information about the status of their vehicle. and concise information about the status of their vehicle. More

Through my vehicle breakdown which was very serious. i had three difficult choices to make from the sales,Finance,service rep (James Stecker) we all looked each choice and came to an very very Positive c i had three difficult choices to make from the sales,Finance,service rep (James Stecker) we all looked each choice and came to an very very Positive conclusion to get my vehicle back on the road with an full Detail .Kudos to The GM Jim Ellis team in Buford Ga.i couldn't be Happier I did not feel alone and I feel like family Thank you very very much. More

James took great care of me I was impressed with the way I was treated I was treated More

Ed Barnes is great and appreciate his help and care when I come in. I also have to stress how incredibly grateful I am any time I reach out to Nick Rose. If only the other GMC service centers could come clo I come in. I also have to stress how incredibly grateful I am any time I reach out to Nick Rose. If only the other GMC service centers could come close! He's remarkable and an incredible asset to your dealership. Do whatever you have to keep him there - others just don't compare. As someone in a service role myself, I can appreciate how taxing it can be, but he's always exceeded our expectations. We know we'll get taken care of and the job will be done right when it's in his care. More

Someone met me at the car and directed me to Monica. She was friendly and helpful and walked me to my car when done. She was friendly and helpful and walked me to my car when done. More