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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,967 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,967 reviews

May 28, 2025

Very good service. And the video was a nice surprise and detailed. Very satisfied. I would recommend to everyone. More

by JONES.JR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

I had a coupon for a reduced price oil change of $69I was told regular price was $89.My bill only shows a discount of $12.74, which I should have questioned before leaving. The wair was longer than anticipat More

by JOANOKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The service team is friendly and quick. They listen well and are invested in helping to resolve an issue as quickly as possible. More

by sayother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

First one to welcome me which is nice and was very attentive to my needs and was willing to help. Great experience. More

by CBT111
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
May 28, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2025

I was able to pick out the vehicle that I wanted. I got a good price got a good trade-in value for my truck took a little bit longer than I thought as far as closing out the final sale. More

by williamboleman
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dowdy
May 28, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us feedback about your experience with us and for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 25, 2025

I had a fantastic experience at Jim Ellis Buick GMC Mall of GA and couldn’t be happier with the level of service I received. From the moment I walked in, the staff was friendly, professional, and attentive. More

by Medreairyona
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Sami went above and beyond to make sure I purchased exactly what I wanted. He was very responsive and stayed in touch through the entire purchase! That means a lot!! You don’t find that often More

by mia.salem22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Everyone was kind, attentive, and informative. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. More

by KENNEDY.WASHINGTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2025

He was amazing, he call me and get in tough with me all the time, he is great More

by Sandra Pineda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jean-Gilles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Sandra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

truly unacceptable the behavior of the finance manager, Andrey Nikolaev. He was shockingly rude and condescending . Beyond unprofessional. — as a young woman, I felt completely disrespected by the way he s More

by Juarezelizabeth63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sami Karaki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
1.0
This rating includes all reviews, with more weight given to recent reviews.
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