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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,469 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,469 reviews

June 23, 2026

Very pleased with the service. Thankful that the mechanic found the issues that needed to be replaced or fixed. Thanks so much. More

by MEANDHP526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

The staff at Jim Ellis always take great care of my vehicles and respect my time. More

by gregbredemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2026

Everyone from the service department, sales & parts departments, to include the management in their respective departments were absolutely awesome! Everyone was very professional, courteous, friendly a More

by jjrapp03
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Jun 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2026

Our buying experience at Jill Ellis Buick was exceptional. Ben, our salesman, delivered outstanding service and ensured we were comfortable throughout the entire process. The Used Car Sales Manag More

by Cora Van DerMark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2026

Very efficient, friendly and respectful of my time. Also did a great job explaining the problem. More

by CATVELO
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
Jun 22, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2026

Fred was very knowledgeable and provided great customer service, the transaction was fast and easy. We were given great advice about the warranty and was only offered services that made sense for our pu More

by CAREERSYLVIA
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

Said diagnostic price went towards repairs then went back on it after I had it done More

by TAUREANDWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2026

I live Jim Ellis overall. I had transferred everything from Rick Hendrick GMC in Duluth to Jim Ellis Mall of Georgia a few years ago, but there has been one or two times that More

by laurenkmartinez
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Jun 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts.

June 17, 2026

Always a great experience when we come here. James is the best! Always a great experience when we come here. James is the best! I only come to Jim Ellis and James More

by Jsc
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Jun 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2026

Fast oil change. In and out quickly. Everyone was very friendly and helpful. That's it More

by bsr0227
Recommend Dealer
Yes
Jun 20, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

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