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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,651 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,651 reviews

September 14, 2026

Excellent service and friendly staff Very pleased with everyone working there and will keep in mind if I need an oil change or anything More

by 15thiggins
Recommend Dealer
Yes
Employees Worked With
Craig Eben
September 13, 2026

Charles goes the extra mile for his customers. For example this was the second time that the service tech forgot my valve stem caps and Charles saw it and went to get it and put it on. Top class S More

by IMAX1380
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
September 11, 2026

After I received the video of my car inspection, I accepted the recommendations. Apparently it showed as declined in your system and was not done. I had already been waiting for 3 hours. But I decided More

by Carolyn Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2026

They got my mudflaps installed in the time that they said it would be done and I received excellent service while I was there. More

by SCM_0126
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
September 11, 2026

I enjoyed the service I received while waiting to get my oil changed. They were fast and efficient. More

by CYOUNG8605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, We are glad to hear your oil change went so smoothly. It is great to know the team at Jim Ellis Buick GMC Mall of Georgia kept things moving so you could get back to your day without a long wait. Thanks for taking a moment to share this with us.

September 10, 2026

Dominic was really nice and welcoming he helped me with my service on my truck. More

by Yurixi.Espinoza06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Yurixi, it is always nice to hear that a team member made a lasting impression. We appreciate you taking the time to recognize Dominic for the way he treated you. We hope to have the chance to welcome you back the next time your truck is in for service.

September 10, 2026

I like pudding. Pudding is good. Especially chocolate pudding. Yum, pudding. Pudding & Jim Ellis good. More

by CHRISTOPHER.PERRERA
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Sep 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Christopher, we’re really glad you had a good experience with us at Jim Ellis Buick GMC Mall of Georgia. Seeing those five stars from you is a great way to know we made a positive impression. We appreciate you choosing us and taking a moment to leave your rating.

September 09, 2026

Knowledgable and professional service advisor and techs. The video tour of the tech explaining the situations was a plus. More

by TREADWAYJC
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Fiorentino
Sep 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we’re glad the service team at Jim Ellis Buick GMC Mall of Georgia made things easy to understand. Having the technician walk you through the video and explain what they found can make a big difference when you’re trying to understand what your vehicle needs. We’re glad that extra bit of explanation made your visit easier.

September 08, 2026

They cared about taking care of my problem and kept me informed of the status throughout the repair. More

by neilwerfel
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad our team was able to get your problem taken care of. It’s especially nice to hear they kept you updated throughout the repair so you always knew what was going on. Thank you for trusting Jim Ellis Buick GMC Mall of Georgia with your vehicle!

September 08, 2026

They fixed the problem. Even though it wasn't done the first time, they acknowledged the issue and got it right. More

by Sobczakdavid
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi David, I’m glad the team took the time to address the issue and get it resolved properly. We know it’s frustrating when something isn’t fixed the first time, so I’m glad they acknowledged what happened and made sure to get it right. Thank you for giving us the opportunity to make it right.

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