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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,435 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,435 reviews

June 02, 2026

Everyone was nice but they didn’t rotate tires per request and no phone call More

by zach83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2026

I was able to negotiate a great price. However, as a result, the dealer decided to REMOVE the tonneau cover that was on the truck at the initial test drive, and in photos in the vehicles l More

by Ahr1206
Recommend Dealer
No
Employees Worked With
Ben Atuegwu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Atuegwu
May 30, 2026

Brandon was very Brandon was very thorough. He checked and made sure my truck was sevice well. More

by Michelle Walker
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
May 30, 2026

Excellent! The service department did an excellent job on our Yukon. Friendly, quick, and quality work. More

by STAN33
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cannon
May 30, 2026

Great experience took care of customer Staff was amazing customer service was a priority Great More

by CSAUREL17
Recommend Dealer
Yes
Employees Worked With
Monica
May 30, 2026

Ed gave me great details about my truck service was great 👍 will recommend to anyone More

by ICEPICK70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

Service Manager was super and very helpful staff and handled our problem immediately.and very professional. More

by OAKGROVEAUTOSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
May 30, 2026

Very transparent and responsive throughout the process. James was great to work with and communicate. More

by adamtom00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

They were extremely helpful without being pushy and forceful!! Very accommodating to what I was looking for. More

by CLARE2978
Recommend Dealer
Yes
Employees Worked With
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Estrella
Jun 01, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!

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