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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,718 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,718 reviews

October 06, 2026

Since I have been obtaining my 2017 GMC Terrain maintenance and services at this dealership, Mr. Floystrop has been professional, knowledgeable, courteous, thoughtful, and friendly. I appreciate th More

by MICHELEDENNIS05
Recommend Dealer
Yes
Employees Worked With
Thomas Floystrop
October 06, 2026

Trey diagnosed issue related to check engine light and code. He provided a video explanation of issue and recommended solution to restore the vehicle to proper operation. The vehicle was kept for the repa More

by OnTheRoadAgain
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Oct 06, 2026 -

OnTheRoadAgain responded

Trey diagnosed issue related to check engine light and code. He provided a video explanation of issue and recommended solution to restore the vehicle to proper operation. The vehicle was kept for the repair and was returned the following day.

October 06, 2026

Thorough service, inspections are thorough and the employees are polite, professional and listen well and are attentive to the customer. More

by SWPLATE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2026

Great dealership, they always take good care of me and get me in and out in a timely manner. More

by PATTERSONCARSLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2026

Excellent customer service from the first phone call till the deal was made We had excellent customer service starting with the phone call. I first made all the way until the deal was done. I would recommend More

by dorothyhale
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki
October 05, 2026

Great place to come. Just took longer than expected for snoop change. But I made it work. All good. I understand when you get busy. More

by MLAMONTCAIN
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Here at Jim Ellis Buick GMC Mall of Georgia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 872-0884 to discuss ways we can better serve you in the future.

October 05, 2026

Always a great experience when I come here. Great customer and great mechanics I will always bring my vehicle here. More

by MLAMONTCAIN
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2026

Always a pleasure to work the team there. James always goes above and beyond to make sure my truck is taken care of. More

by MLAMONTCAIN
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2026

I always take my car to the dealership because I know they will not try to tell me there is something I don't need. Everyone there is so knowledgeable and friendly. More

by PKOCHER209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2026

I love the fact that Advisors and service manager knows their customers as soon as we pull in, and always available More

by alicia-bonilla
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
Oct 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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