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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
4,413 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,413 reviews

May 21, 2026

Everyone was great and very helpful. Great experience Great customer service from Everyone Thank you More

by Kemdowdy71
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki
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May 21, 2026

Clean, keeps me informed. Love the scanner and the video ftom the service drpt. Would use again. More

by RSFAN9904
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 20, 2026

The staff were very helpful, friendly and professional during the time we’re there. I really appreciate their professionalism as far as I remember. More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Darahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026

I'd rather not say. ..I will continue to go to Gainesville Georgia or Columbus Georgia for services More

by gaskew2011
Recommend Dealer
No
Employees Worked With
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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May 18, 2026

Ed Barnes is a very professional and knowledgeable service adviser ! I would highly recommend Jim Ellis More

by russcrosio
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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May 15, 2026

Very courteous and professional Through I would and will recommend the service department to friends and family. Ed Barnes checked on me and updated me frequently. More

by Sherryawyatt
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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May 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review! We strive to provide exceptional customer service, and we are thrilled to hear that Barnes went above and beyond in taking care of you. We truly appreciate your recommendation. Thank you for choosing us!

May 14, 2026

The service department is fast when it comes to diagnosing a problem. The vehicle was looked at quickly. The staff seem to lack empathy and just wanted to make a sale, such as recommending a transm More

by Andy002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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May 14, 2026

Great communication. Great work done. Nice waiting area. Ed made sure everything went to my liking. More

by Candice Chang
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
May 15, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2026

The buying process was very smooth. They were able to get me in and out quickly More

by CFISH1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

May 12, 2026

Third vehicle from Jim Ellis GMC and Craig. Great experience again. Love the truck. Thanks guys. More

by bwilcox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

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