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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,218 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,218 reviews
Verified Customer
January 08, 2026
Craig treated us like family from the very first meeting. He was kind, calm, and extremely knowledgeable—never pushy. He took the time to show us the vehicles we were interested in and patiently answered all He was kind, calm, and extremely knowledgeable—never pushy. He took the time to show us the vehicles we were interested in and patiently answered all of our questions while remaining relaxed and respectful throughout the process. This is the second vehicle we’ve purchased from this dealership, and each experience has been excellent. The finance manager was also kind and patient, taking the time to answer our questions and genuinely guide us based on our concerns and goals. We will definitely be back when it’s time for our next GMC. More
by vickyr
January 08, 2026
Not pushy very professional specially my sales guy My salesman was incredible. I would recommend them and use them again highly. salesman was incredible. I would recommend them and use them again highly. More
by vickyr
January 07, 2026
My car would not shut down. James looked at it and knew the problem right away. He got my car in and got the car back to me that afternoon and I did not have to leave it over th James looked at it and knew the problem right away. He got my car in and got the car back to me that afternoon and I did not have to leave it over the holiday More
by Gary
January 07, 2026
I have been working with this dealership since the purchase of my new 2019 Sierra Denali. I continue to receive exemplary service and support! purchase of my new 2019 Sierra Denali. I continue to receive exemplary service and support! More
by ALTONSTEWARTJR
January 06, 2026
Not professional at all damage ceiling panel clips from my truck and they didn’t have the courtesy of informed me and still has not been fixed my truck and they didn’t have the courtesy of informed me and still has not been fixed More
by marcolopezlawncare1
Employees Worked With
January 06, 2026
I had a question about the bill and he seemed aggravated when he answered the question. I had to find my car after I paid. Another service gentleman asked me if he could help me. I told him I was looking fo when he answered the question. I had to find my car after I paid. Another service gentleman asked me if he could help me. I told him I was looking for my car. He replied by saying, 'Who helped you today? He should of walked you to your car. I don't know why he didn't do that.' That gentleman walked me to my car. Plus, I thought with an oil change your windshield wiper fluid would be filled. Mine was not. I didn't realize that until I was almost home. More
by Swbills2
Employees Worked With
Thomas Richard Floys
January 06, 2026
I made an appointment and went in for an oil change. Kyle helped me right away and informed me every step of the process. He was great!! Kyle helped me right away and informed me every step of the process. He was great!! More
by PAMJONES63
Employees Worked With
Kyle Koen. Kyle was excellent!!
January 06, 2026
I have always been treated with utmost respect as a customer. I always work with James customer. I always work with James More
by JHCHILDREE
January 06, 2026
James Stecker was an asset. Kept me up to date on my truck throughout the repair, even through the holiday. Kept me up to date on my truck throughout the repair, even through the holiday. More
by marlononefour
