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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,955 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,955 reviews
May 20, 2025
My experience today was extremely disappointing. The service was horrible, especially from Tom Floystrop, who displayed extremely discriminatory and humiliating behavior towards me and my dad. His a The service was horrible, especially from Tom Floystrop, who displayed extremely discriminatory and humiliating behavior towards me and my dad. His attitude was extremely unprofessional and disrespectful throughout the entire process. I will not be returning and I strongly do not recommend Tom Floystrop. He should not be in a customer facing position displaying this type of behavior. More
by SUNNYZHAO228
Verified CustomerEmployees Worked With
May 19, 2025
Nick was great to work with and dealership was super friendly and upfront and honest about everything friendly and upfront and honest about everything More
by sam
Employees Worked With
May 18, 2025
I was very pleased with the service operation. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. More
by P_GROOMS
Employees Worked With
May 17, 2025
Both the salesman Chris and the manager Sam were great and couldn’t ask for a better experience and couldn’t ask for a better experience More
by JDIANG
May 15, 2025
Nick rocks, made process very simple but rewarding. He was easy to talk with about the car He was easy to talk with about the car More
by sanwashington322
May 15, 2025
Great bunch of people very courteous and very helpful , yes I would recommend them to anyone yes I would recommend them to anyone More
by BLACKBIRD70000U
Employees Worked With
May 14, 2025
James helped us out a lot we were having trunk problems and couldn't get it fixed by anyone else he did it in a day thank you again was greatly appreciated and couldn't get it fixed by anyone else he did it in a day thank you again was greatly appreciated More
by WENCLAGIBSON1955
May 12, 2025
Great experience! ! Nick did everything to help us, took the time to know what was importance for a new car, our needs and work with us, I recommend Jim Ellis dealershi ! Nick did everything to help us, took the time to know what was importance for a new car, our needs and work with us, I recommend Jim Ellis dealership. More
by Alex M
May 10, 2025
Came in for the first time, in and out. The requested work was done, no surprises and over delivered on the completion time. I wouldn’t hesitate to come back. The requested work was done, no surprises and over delivered on the completion time. I wouldn’t hesitate to come back. More
by MUGENK20Z1
Employees Worked With
Kevin Wellborn
May 10, 2025
I stroll in the parking lot. Chris came directly out. It was probably right at seven. He listened to what I had to say. We went on a test ride. He and the finance manager stayed Chris came directly out. It was probably right at seven. He listened to what I had to say. We went on a test ride. He and the finance manager stayed till 930 that night and close a very good deal for me since then they have followed up with items. They said they would take care of. I bought a lot of cars and trucks in my days and I have never ever. I've referred to friends already More
by GAWATERMOLD
Employees Worked With
