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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,019 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 4,019 reviews

July 21, 2025

Extremely pleasant, no pressure, and very reassuring that I purchased a fabulous SUV Thank you More

by Hollytreadwell
Recommend Dealer
Yes
Employees Worked With
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Estrella
July 20, 2025

I was treated very fairly. Everybody was very considerate. They took my appointment the same day. More

by cmeeksatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Waited two weeks for a part that was suppose to be there on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more More

by Road Warrior
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Jim Ellis small George GMC dealership is the best GM dealer in the Southeast. I will not buy my car from any other dealership. Their sales and service are amazing! More

by RANDYWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Fred is so patient and explains every step is the process! He does not apply pressure and will do anything he can to make you happy. More

by JQUEENCJ1401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

Everything about my experience with this dealership was amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and More

by TP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Nikolaev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2025

Had my truck for 9 days in the month of June. They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I fin More

by rhino5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Tom did a great job getting me in and out and getting me a loaner. More

by Johnbaileypbg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze. More

by jyteasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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