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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

February 25, 2022

David Gonzalez and Brandon were very helpful in servicing my truck and providing accurate service records as i bought it used. More

by DAVIDMADDEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, David Gonzalez
Mar 02, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

February 25, 2022

The service was very good. This survey and the repeated contacts for the survey is annoying. More

by TONY.WOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Mar 02, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 24, 2022

Craig Ebel was an awesome salesman. Answered all of my questions and gave me a great deal. More

by PIADELASOTTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2022

Great overall experience and I would gladly recommend to anyone in the market for a new truck More

by scott.neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Pederson
Feb 26, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 22, 2022

I went in for an oil change and I waited almost 2 hours for it to be completed. Also, the pricing wasn’t transparent. The government fees I can understand, but the shop fees, I didn’t agree with and felt i More

by christiankim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can remember.
Mar 31, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We hope that we can earn your business back in the future.

February 16, 2022

Superior Service. Everyone works as a Team. Great Experience. Manager delivers quality for customer's satisfaction More

by TAMIKABROWN2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh White. Ken W.
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

February 16, 2022

I have always enjoyed doing business there. The quality of the work has always been great, and the people I deal with are not only nice, but always goes over every thing in details of the work More

by GERALD.CAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

February 16, 2022

Great service, very professional people. This is my second vehicle and both times we were treated awesome, Joe, Craig and financing were the best ever. Thank you GMC More

by SVD719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 15, 2022

They were helpful and very courteous. First time here, and will go back. Ed was great. More

by ROBERT@ROBERTWILLIAMS1.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

February 14, 2022

The staff was fantastic. Kori was quick to get me in and communicated thoroughly while my vehicle was being serviced. More

by DARENRICHARDS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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