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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,949 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,949 reviews

December 23, 2021

Excellent customer service, value your time. Would recommend anyone to get their vehicle here. Great job! More

by LASHALAE.LOCKEY2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hatcher
December 22, 2021

They came and picked up my truck from work, did the work and then brought it back - including a full tank of gas. Great job and service. More

by Richard.Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Excellent and Timely service. Everyone were pleasant, professional and took great care of my car. More

by BOITE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
December 21, 2021

The service advisor was very friendly and understanding. There were several items needing attention, although I cannot afford to fix at this time to which the advisor was very understanding. More

by GIO360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
December 21, 2021

Thank you going out of your way to help me get our pickup truck back to the dealership and your quick response in getting the problem resolved and return to us! Thank you! More

by ADGARLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
December 16, 2021

Clean and fast service they got me in to make repair in less than 24 hours and had my car fixed and ready to go in two hours! More

by KATIE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2021

Always offers any discounts available every time I go there. Helped me fix my phone connection to my car. Car had been vacuumed, very nice. More

by PAMSCHLEPPHORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
December 16, 2021

Great service and friendly staff! Very impressed how long it took to complete my purchase! Quick and easy More

by michelleshrope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Manty thanks, especially to Sean Garrett, Service Manager, for his invaluable assistance. Also, Jorge Banos, Service Advisor. (We've spent $10 thousand plus on M/R of our 2009 Enclave since Feb 202 More

by JPAULHERRINGTON
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Jorge Banos Jr
Dec 17, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 14, 2021

I was very pleased with the service at Jim Ellis Buick and plan to be back. Great experience! More

by pritchard.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Dec 16, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon!

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