Jim Ellis Buick GMC Mall of GA

Very professional team. Did not feel pressured to buy. Salesman took to the time to explain all the many options on the vehicle. Now we just have to try to remember all that information. Salesman took to the time to explain all the many options on the vehicle. Now we just have to try to remember all that information. More

I buy my Cars and Trucks from you as I trust you to Take good care of me. You do and I appreciate that. I will not go to anyone else. good care of me. You do and I appreciate that. I will not go to anyone else. More

Great experience...great communication...Jorge was helpful from the time I walked in the door. Wait time was a tad long for a oil change (2.5 hrs later), helpful from the time I walked in the door. Wait time was a tad long for a oil change (2.5 hrs later), More

Joe and Richard are great to work with. This was my second car buying experience this year as I had a car that was a total loss shortly after buying. They did everything they could to make sure it was second car buying experience this year as I had a car that was a total loss shortly after buying. They did everything they could to make sure it was a painless buying experience both times. I felt like I was taken care of both times. It was a pleasant buying experience and I would highly recommend Jim Ellis! More

I have a 2021 GMC Yukon Denali and it’s been in the shop twice since January 6th wen I purchased, with lifter problems. I’m not happy at all with the car. The last time you had the car for a week and the re twice since January 6th wen I purchased, with lifter problems. I’m not happy at all with the car. The last time you had the car for a week and the rental was an older Tahoe and smelled just like a cigarette. I got the same experience this time with a rental but I did get my car back the next day. You guys need to work on the rental situation when someone’s 2021 90k car breaks down. I promise u the customer doesn’t want an old car that smells like smoke. More

Every time I have my car serviced at Jim Ellis, they treat me as if I were the most important customer they have. It is a pleasure to be there. treat me as if I were the most important customer they have. It is a pleasure to be there. More

Drew was great to work with! His expertise and thorough explanation of my Yukon's problem was exceptional. I also appreciate the mechanic who kept him informed as I waited for the diagnosis and repairs o explanation of my Yukon's problem was exceptional. I also appreciate the mechanic who kept him informed as I waited for the diagnosis and repairs on my car. More

Everyone was friendly and helpful. Diagnosed the problem quickly and had the vehicle ready the next day. They exceeded my expectations. I will use them again in the future. quickly and had the vehicle ready the next day. They exceeded my expectations. I will use them again in the future. More

Drew was a pleasure to work with as always thank you for the great customer service! We really appreciate all you do sir. 5 gold stars the great customer service! We really appreciate all you do sir. 5 gold stars More

Tate my service advisor was great to work with on the repairs to my GMC HD2500 Denali. They have always been honest from buying my new truck to any service and repair needs. repairs to my GMC HD2500 Denali. They have always been honest from buying my new truck to any service and repair needs. More