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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,942 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,942 reviews

June 12, 2021

Buick service went very well. LYFT rides to and from service went well also .I appreciate Drew's patience and help in resolving my warranty issue More

by jbyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Jun 14, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to Drew here at Jim Ellis Buick GMC Mall Of Georgia! We hope to see you soon!

June 12, 2021

Juorge in service is an employee you should be very proud to have as an employee. Not only is he knowledgeable, he remembers your name, & goes out of his way to serve your customers. . More

by LUELLENWPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Jun 14, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juorge here at Jim Ellis Buick GMC Mall Of Georgia! We do hope we can be of assistance in the future. Take care!

June 10, 2021

We recently bought a new service van for our fleet. I was very impressed with the professionalism we were shown during the process. We did not give much notice on the purchase but Jim Ellis GMC was able to d More

by Chris Haggard Plumbing LLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Nelson Carbo
Jun 12, 2021 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

June 10, 2021

Fred went above and beyond to help me with purchase! I would buy from him again any time. Even picked me up at the airport! More

by chefjim04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

June 10, 2021

Great experience, Enjoyed working with James and Sami. I come in pre-approved and Jami got me a better deal. And I was out of there in no time. Did not spend the day witing. More

by Trishgals@yahoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2021

I have always had a great experience buying a car and getting my car serviced at the Jim Ellis at Mall of GA and actually when I lived down in Brookhaven the Jim Ellis down there too. More

by KAJORGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Gonzalez, Sean Garrett, Jasmine Abreu, Mike Austin
Jun 12, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2021

Great sales experience! Showed me how to use everything in my new car and made it very clear and easy. Mike even called a week after to make sure I was happy with the car! Very smooth process. More

by TANNERNBOOKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hatcher
Jun 11, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Jim Ellis Buick GMC Mall Of Georgia! We sincerely value your business and look forward to your next visit!

June 08, 2021

I appreciate your great teamwork toward the purchase and service of a new automobile! Your expertise made my decision easier. Jim Ellis is an exceptional car dealership and I look forward to a positive re More

by SUNDYBAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Jun 11, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall Of Georgia!

June 05, 2021

Mike Hatcher delivers excellent customer service and communication. From start to finish the buying process was smooth. This is the third vehicle we have purchased from Jim Ellis Mall of Ga GMC in th More

by leslieannesheppard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher
Jun 06, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Mike. We sincerely value your business and look forward to your next visit!

June 04, 2021

My service rep Tate is very responsive. He updates me often and when he says it’s going to be this amt of time it is! Very appreciative with my busy schedule. I’ll use this dealership for all of my ser More

by mcdry01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
Jun 06, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about Tate. We sincerely value your business and look forward to your next visit!

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