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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,018 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,018 reviews
May 19, 2020
we had great experience from Jim Ellis Ben was a very nice person to talk to he Explained every thing to us AND we love our 2020 Yukon thank you Ben.A Ben was a very nice person to talk to he Explained every thing to us AND we love our 2020 Yukon thank you Ben.A More
by marysmith3085
Verified CustomerEmployees Worked With
May 18, 2020
Regular Scheduled Service Having the regular scheduled service work done by this dealer provides a great level of confidence my car will properly perform because the work is pr Having the regular scheduled service work done by this dealer provides a great level of confidence my car will properly perform because the work is professionally done to high standards. More
by DBrunelle
Employees Worked With
David Gonzalez
May 18, 2020
I enjoy going to Jim Ellis for my services but this last time was a little disappointing. I was told over the phone before coming in for an oil change that I would be payiing $70 for the oil change, tire ro time was a little disappointing. I was told over the phone before coming in for an oil change that I would be payiing $70 for the oil change, tire rotation, 27 point inspection and my truck would be washed. I ended up having to pay $99 because they misquoted the price to me when I made my appt. and I didn't find out till after my truck had been serviced. My truck didn't get washed and I was basically just told sorry about the mix up and sent on my way. Also I picked David for the person I worked with because I had to choose one and he has always been great but it wasn't him that helped me. Thank you. More
by VENGAR713
Employees Worked With
David Gonzalez
May 18, 2020
Alan was great . Explained alot i did not understand. I felt better knowing my Tundra was dealer certified . The exact truck i was looking for . felt better knowing my Tundra was dealer certified . The exact truck i was looking for . More
by gzoom2000
May 16, 2020
oil change and tire rotation and filter changed very friendly and good service and easy to follow what has to be done with timely service car washing service was good. Tom was excellent very friendly and good service and easy to follow what has to be done with timely service car washing service was good. Tom was excellent More
by CHANGKOOK44
Employees Worked With
Tom Lyden
May 16, 2020
MANINTANCE OVERALL EXPERIENCE HAS BEEN DELIGHTFULL. EVEN ALLOWED US TO EAT LUNCH IN THEIR WAITING AREA. MADE SURE VEHICLE WAS SANITIZED UPON COMPLETION. DID NOT OVERALL EXPERIENCE HAS BEEN DELIGHTFULL. EVEN ALLOWED US TO EAT LUNCH IN THEIR WAITING AREA. MADE SURE VEHICLE WAS SANITIZED UPON COMPLETION. DID NOT FEEL PRESSURE TO PUCHASE MORE THAN I WAS THERE FOR. More
by KCSEABOLT
May 16, 2020
By far the best dealership experience I have ever had. The service department has been exceptional when i needed them. Appointment scheduling for routine maintenance has never been easier until now. The service department has been exceptional when i needed them. Appointment scheduling for routine maintenance has never been easier until now. More
by KEMPKRISTOFER1
Employees Worked With
Tate
May 14, 2020
Easy to deal with Everyone was friendly and accommodating, worked to get me price I wanted and were realistic about best deal they could do, Harrison was very pleasant Everyone was friendly and accommodating, worked to get me price I wanted and were realistic about best deal they could do, Harrison was very pleasant to deal with and did a great job on my behalf, Would definitely recommend them to anyone looking for a good price and good service. More
by pbeshears7894
Employees Worked With
Harrison Henry, Isaac Pineda
May 14, 2020
Quick & Easy Went in to take care of a warranty issue and an oil change on my 2020 Sierra Truck. The service advisor was waiting for me when I arrived at my sched Went in to take care of a warranty issue and an oil change on my 2020 Sierra Truck. The service advisor was waiting for me when I arrived at my scheduled time. The resolved the warranty issue, changed the oil, rotated my tires, and ran the truck through the car wash. The truck was ready before their estimated time. More
by rick.casper
May 13, 2020
Another great service completed by Jim Ellis GMC service dept. Many thanks to David Gonzalez the tech's that serviced my vehicle. Even during these strange times the service was great and completed ahead of dept. Many thanks to David Gonzalez the tech's that serviced my vehicle. Even during these strange times the service was great and completed ahead of schedule. Thanks for the professional service. Terry More
by TERRYLAND8
Employees Worked With
David Gonzalez
